How much does it cost to play?

Prices for indoor escape rooms vary by group size, starting from Â£30 for 2 players down to Â£21 for 6 players. City Hunt games are Â£15 per person, and VR adventures are Â£27 per person for 2-4 players. Children under 8 play free with two paying adults.

What's the ideal group size?

Our escape rooms and City Hunt games are best for groups of 2 to 6 players. For larger groups, you can split into multiple teams for a friendly competition.

Are there any age restrictions?

Escape room games are suitable for ages 8 and up, with under 16s requiring an accompanying adult over 18. City Hunt games are for all ages, but children under 8 play free only when accompanied by two paying adults, and all under 16s need an adult in their team.

Can I change my booking?

Yes, you can reschedule your game free of charge if you provide at least 24 hours' notice, and the new booking date is within 30 days of your original reservation.

Can I add more people to my booking?

You can add an extra person to your booking on arrival, provided you stay within the game's maximum capacity. No advance notice is needed, and payment can be made by card at the venue.

Are food and drinks available?

Yes, we have an in-house bar offering a variety of alcoholic and non-alcoholic drinks, which can be enjoyed in our lounge or even taken into the escape rooms.

What should I wear or bring?

There's no strict dress code, but comfortable clothing is recommended as games can be intense. For City Hunt games, comfortable footwear is advised due to walking. Just bring your team and a sharp mind!

Do you offer gift vouchers?

Yes, gift vouchers are available for purchase, starting from Â£14.99 for Print & Play games and Â£20 for standard experiences. They are valid for 12 months from the purchase date.

What are the age restrictions for entry?

Roxy Ball Room is an over 18s venue, so all guests must be at least 18 years old.

What activities are available and what do they cost?

We offer American Pool (from Â£15/hour), Ten Pin Bowling (from Â£10/person/game), Ping Pong (from Â£15/hour), Roxy Golf (from Â£8/person/hour), Shuffleboard (from Â£15/hour), Tech Darts (from Â£8/person/hour), and Karaoke (from Â£8/person/hour). Beer Pong pricing is available upon application.

What is your cancellation policy?

You can cancel your booking via your Togo account or by contacting the venue directly. Applicable cancellation policies will be detailed in your confirmation email. Please note that some venues may charge a no-show fee or require pre-payment.

Do you offer group bookings or private events?

Yes, we offer options for groups and parties, and dedicated areas are available for private events and celebrations.

Do you serve food and drinks?

Yes, we have a delicious food menu featuring American-style pizzas, hotdogs, and chicken wings, along with a wide selection of drinks including signature cocktails, beers, and mocktails.

What are your operating hours?

We are open Monday to Thursday from 3pm-11pm, Friday from 1pm-1am, Saturday from 12pm-1am, and Sunday from 1pm-11pm.

How do I prepare for my first visit?

If you're new to The Climbing Hangar, you'll need to complete a waiver and watch a short induction video before climbing. We recommend doing this online before your visit to save time.

Is advance booking required?

Booking is essential for your first visit and for classes, as they tend to fill up quickly. For subsequent visits, you can book online or pay at the center.

What fitness level is needed for climbing?

You don't need to be exceptionally fit or strong to start climbing. You'll find routes suitable for beginners, and your strength will improve with practice. Our staff can offer guidance if needed.

What should I bring or wear?

Just bring your enthusiasm and comfortable sports clothes that allow for movement. Climbing shoe hire is included with entry, and chalk is available for a small fee.

What is the cancellation policy for classes?

For pay-as-you-go classes, a full refund is provided if you cancel at least 24 hours in advance. No refund is available for cancellations made less than 24 hours prior. Please contact the center directly to cancel.

How can I cancel my membership?

You can cancel your membership at any time without charges by completing the online cancellation form. Your membership privileges will continue until the end of your current billing cycle.

What are the age restrictions for climbing?

Children aged 4 and older are welcome to climb. Those aged 4-6 can participate in coach-led classes or dedicated kids' climbing areas, while children 7 and above can climb under adult supervision.

Is parking available at the facility?

Yes, there is plenty of free onsite parking and bike racks available at the facility.

What are the ticket prices for admission?

Adult day passes are Â£14.50, and children under 16 are Â£1.00. Group rates for 10 or more people are Â£11.50 per person. Annual passes are also available.

How long does a self-guided tour typically last?

Self-guided tours of the bunker usually take approximately 1.5 hours to complete.

What payment methods are accepted at the museum?

Western Approaches is a cashless museum. We accept all major credit and debit cards, including contactless mobile payments, except for AMEX.

How do I find the Western Approaches Museum?

As a secret bunker, finding us is part of the adventure! We are located in the basement of Exchange Flags, behind the Town Hall and St Martinâ€™s Bank, opposite the NCP car park on Rumford Street. We are also a short walk from Moorfields and James Street train stations.

Can I book a guided tour for my group?

Yes, personal guided tours can be pre-booked for a one-off price of Â£75 per group of up to 15 people, in addition to the individual entry fees.

Is the museum wheelchair accessible?

Due to the historic nature of the building, the museum is not wheelchair accessible as the only way around is via staircases. However, visitors with mobility restrictions can access some upper floor rooms without charge.

How can I book a session?

You can book online through our website by selecting a venue and session type. All availability is shown when you choose your date.

What is your policy on cancellations and rescheduling?

If your booking is more than 1 week away, we can reschedule your session. All bookings are non-refundable once purchased, but if you contact us within the timeframe, we can issue gift vouchers for rebooking.

What's included in a typical session?

Our 90-minute session for axe throwing includes a safety briefing, instruction on techniques, practice throws, a competition, and even trick shots.

Are there any age restrictions for participation?

Everyone aged 8 and over is welcome to throw axes, but those under 18 must be accompanied by an adult at all times. Rage Room is 12+ years old.

What should I wear for the activity?

Please wear sensible footwear; no open-toed shoes, sandals, high heels, or wedges. Avoid overly tight-fitting clothing to ensure comfort while throwing.

Is alcohol available or permitted on the premises?

Alcohol is sold at Newcastle, Liverpool, and Derby venues. Customers must not arrive intoxicated. Glasgow and Aberdeen do not currently sell alcohol.

Can I just walk in or do I need a reservation?

Sessions must be booked in advance to ensure adequate staffing.

How long does the Alcotraz experience typically last?

Your immersive cocktail experience at Alcotraz Liverpool will last 1 hour and 45 minutes.

What kind of attire should I wear for my visit?

We recommend wearing light clothing as you will be provided with a standard-issue orange jumpsuit to wear for the duration of your stay. It's best to avoid skirts or dresses if possible.

Am I allowed to bring my own alcoholic beverages?

Yes, you can bring your own unopened and sealed bottles of spirits, wine, or beer. Our mixologists work best with spirits.

How many cocktails are included with my ticket?

Inmates receive approximately 4 personalized cocktails, crafted by our expert mixologists using the liquor you smuggle in. All other ingredients are included in the ticket price.

Is the venue accessible for wheelchair users?

Yes, Alcotraz Liverpool's Cell Block is fully wheelchair-accessible. Please contact us with your booking number if you are attending with a wheelchair user.

Is there a minimum age requirement to attend?

Yes, Alcotraz Liverpool is a strictly 18+ venue, and a strict ID policy is enforced.

What options are available for non-alcoholic drinkers?

If you prefer not to drink alcohol, the immersive experience remains the same, and you will receive 4 expertly crafted mocktails included in your ticket price.

Can I reserve tickets for a large group in advance?

For groups of 8 or more, you may be able to reserve tickets to allow time for payment collection, provided your event date is 2 or more months away. Please email thewarden@alcotraz.co.uk for details.

What is Boom Battle Bar?

Boom Battle Bar is the UK's first and only battle bar, offering a selection of adrenaline-pumping games, a wide range of drinks, and delicious street food all under one roof.

Do I need to book in advance?

Walk-ins are welcome, but pre-booking is recommended for games to guarantee a slot. You can also visit just for food and drinks without a booking.

What is your cancellation policy?

Bookings are non-refundable. If you have an emergency, contact us at least 24 hours in advance via phone or email to reschedule your booking within 30 days. No-shows are non-refundable.

Are there any age restrictions?

The venue is strictly 18+ after 7 PM. Before 7 PM, under 18s are welcome but must be supervised by an adult. Some games, like Axe Throwing and Beer Pong, are strictly 18+ at all times.

Can I bring a large group?

Yes, large groups are welcome! You can book multiple games or add extra players online. For groups over 40 people, please contact the venue directly for tailored packages.

Do you accept cash payments?

No, we are a cashless venue. All payments must be made by card or contactless methods.

Can I buy gift cards?

Yes, both physical gift cards and e-vouchers are available for purchase, perfect for any occasion.

How do I book a play session?

You can book your 2-hour play sessions using our online booking system. Advance reservations are highly recommended.

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