How do I book a paintball session?

You can book online through our live chat agent or by calling our events team. Advance reservations are highly recommended.

What is the minimum age to play paintball?

The minimum age for players at national centers is 7 years old, while in Northern Ireland it's 16.

What should I wear for paintballing?

We recommend wearing old, comfortable clothing and boots with ankle support and deep tread/rubber soles, as the woodlands can be muddy and slippery.

What are the pricing options for paintball?

Entry and equipment hire start from Â£9.99 per person, with various paintball packages available, such as the Recruit Pack (Â£49.99 for 550 paintballs) or the Black Ops Pack (Â£89.99 for 950 paintballs). Hot dog lunches are also available for Â£3.99.

What is the cancellation policy?

All monies paid for bookings are non-refundable, except in the case of a bereavement of an immediate family member within seven days of the event. For phone bookings, credits may be issued for players who fail to attend, allowing them to rebook for a future date.

What safety measures are in place?

Your safety is paramount, with measures including full head goggle protection, manual goggle checks before each game, fully enclosed safe zones, and strict enforcement of safety rules by trained marshals. Headshots do not count to discourage aiming at heads.

Can I upgrade my equipment?

Yes, additional weapon upgrades like paint, flash, and smoke grenades are available for players aged 18 and over.

How can I book a paintball session?

You can book by calling our friendly operators to check availability and secure your event, emailing us for a callback, or completing the online booking enquiry form. You can also visit your nearest center by appointment.

How many paintballs will I typically need for a session?

The number of paintballs you'll use varies depending on how much you shoot. On average, players use between 400-500 paintballs per session. You can purchase more paintballs at the center throughout the day.

What should I expect on the day of my visit?

Upon arrival, our staff will check you in, help you get kitted out with all the necessary gear, and provide a compulsory safety briefing. After that, the action begins with 4-6 varied games during your session!

Are there any age restrictions for playing paintball?

The minimum age for players at our national centers ranges from 7-10 years old, depending on the specific location. We offer 'miniball' for younger players (7-10) and standard paintball for older participants.

What is your policy on cancellations and refunds?

All payments are generally non-refundable and non-transferable. However, credits for pre-paid amounts can be carried forward for a future booking if a player doesn't attend. Refunds are only issued in cases of bereavement of an immediate family member, with a death certificate provided within seven days of the event.

What safety measures are in place at the paintball center?

Your safety is our top priority. We use full head goggle protection, manually check goggles before each game, have enclosed safe zones with netting, prohibit guns in safe zones, and strictly enforce a 'goggles-on' rule in game zones. We also provide a standardized safety briefing and conduct daily goggle integrity checks.

What kind of clothing and footwear should I wear?

We recommend wearing old, comfortable clothing and bringing a change of clothes. Sturdy boots with ankle support and deep tread are highly recommended due to potentially muddy and slippery woodland conditions. You can bring your own paintball gloves or purchase them at the center.

Is there a minimum or maximum group size required to play?

There's no strict minimum or maximum number of players required; any group size is welcome. You'll be joined with other players to form teams. For a private game with only your group, a minimum of 50 players or an additional fee is required.

How do I book a paintball session?

You can book online by connecting with an event coordinator and completing an online payment. It's recommended to book at least two weeks in advance.

What are the age restrictions for playing paintball?

The minimum age for players at national centers is 7 years old, and 16 for centers in Northern Ireland.

What should I wear for paintball?

Wear old, comfortable clothing and consider bringing a change. Boots with ankle support and deep tread/rubber soles are highly recommended due to potentially muddy conditions.

What safety measures are in place?

Delta Force prioritizes safety with full head goggle protection, manual goggle checks, enclosed safe zones, strict rules against goggle removal in game zones, trained marshals, and a standardized safety briefing.

What happens if I need to cancel my booking?

Generally, all payments are non-refundable, except in the case of a bereavement of an immediate family member within seven days of the event. Bookings made over the phone may be changed to another date, and credits may be issued for absent players.

Are food and drinks available on-site?

Yes, you can pre-order hot dog lunches and purchase refreshments at the Delta Force paintball shop in the basecamp.

What is the typical duration of a paintball session?

There are morning and afternoon sessions, each lasting approximately 3 hours, including check-in, kit issue, safety brief, games, and debrief.

Can I change my booking date?

If you booked over the phone and paid a service fee, you may be able to change your booking date, subject to availability, and receive credits for absent players.

How do I book a session?

You can book online through our website. Advance reservations are highly recommended.

Are children allowed at the venue?

Yes, children are welcome until 5 PM. After 5 PM, the venue is exclusively for guests aged 18 and over.

Is parking available?

Yes, there is a car park located directly opposite us in the Southside Shopping Centre.

What is your cancellation policy?

We do not offer refunds for cancellations. However, we can provide a voucher for future use, either on the same day if available, or at a later date.

What should I do if I'm running late for my booking?

Please call us at 020 3026 1600 to inform us. We will do our best to accommodate you with a later time slot, though this cannot be guaranteed and no refunds will be issued.

Is the venue wheelchair accessible?

Yes, our venue is fully accessible. Please inform us of your accessibility needs, and we will assign a lane, oche, or table that best suits you.

Do I need to bring identification?

If you are 25 years old or appear to be 25 or younger, please bring a valid photo ID with you.

What are the age restrictions for darts and shuffleboard?

The minimum age to play darts is 8, and for shuffleboard, it is 13.

Is paintball safe at Mayhem?

Yes, paintball is very safe. Mayhem is fully insured and has an impeccable safety record since 1987, providing double-glazed goggles and a high marshal-to-player ratio.

What is the minimum age to play paintball?

All players must be at least 12 years old or in Year 7 at school. For those younger than 12, Outdoor Laser Tag is recommended.

How far in advance should I book my paintball session?

While Mayhem has a large capacity and can accommodate last-minute bookings, it's recommended to book at least two weeks in advance to avoid disappointment.

What is the minimum or maximum group size for playing?

Groups can range from 1 to 450 people. If you have fewer than 18 players, you'll be teamed up with other groups. A private match requires 18 or more people.

Do I need to pay a deposit to book a session?

No, a deposit is not required. Full payment is due in advance, at least 7 days before the event.

What should I wear for a paintball session?

Wear comfortable layers like tracksuit bottoms or old jeans and a long-sleeved top. Overalls are provided to keep your clothes clean. Boots or old trainers with ankle support are ideal footwear.

What kind of games can I expect to play?

Mayhem offers a wide variety of missions, including traditional games like Capture the Flag and Attack and Defend, as well as COD-based games such as Search and Destroy and Domination.

Will I need to purchase additional paintballs?

Paint usage varies per person. Additional paint is sold in bags of 500 for Â£37.50.

What are the age requirements for playing paintball and laser tag?

We organize events for different age groups. For paintball, we have adults, juniors (11-14 years), and mini-paintball for 8-10-year-olds. For laser tag, we cater to adults, 10-14-year-olds, and 6-9-year-olds. For private parties of 24 or more, ages can be mixed.

What should I bring or wear for my visit?

We recommend wearing loose-fitting clothes, trainers, or lightweight boots. A thin pair of gloves and a beanie hat can be useful but are not essential. If it's a birthday party, you can bring your own food and decorations; we provide a reserved party table.

How many people do I need to book an event?

You can book for any number of people, as we can accommodate up to 300 guests. We organize teams of around 15-25 people on the day. Small groups (1-14) will be matched with others, while medium (15-24) can play as a whole team. Large groups (25+) can have a private event or join others.

When is the best time to book my event?

We generally suggest booking at least two weeks in advance to secure your preferred date. However, if you need to book at short notice, we will always try to accommodate you if there's availability. Booking early helps avoid disappointment.

Is paintball a safe activity?

Yes, paintball is considered a very safe sport, especially compared to many others. Our staff are highly experienced in safety protocols, and we use only the highest quality equipment. We also hold a 5-star rating from the UK Paintball Sports Federation, the official governing body.

What happens if the weather is bad on the day of my booking?

Our equipment is designed for outdoor use, so we operate in all weather conditions. We provide reserved party tables and forest shelters, and in winter, a pagoda with a log fire. You'll mostly be under the tree canopy, which offers protection from rain. You might consider bringing spare clothes if heavy rain is forecast.

How do I book an event?

To book, first call or email us to check available dates. Once confirmed, we'll reserve the date for you with approximate numbers. A deposit of Â£100 (Â£50 for small bookings) is required to hold your reservation. The final number of attendees, food options, and balance payment are due seven days before your event.

How do I book a paintball session?

You can book online through our website, and a minimum deposit of Â£8.50 per person is required. You'll receive a confirmation and receipt upon payment. For weekday bookings, please call us.

What are the age restrictions for playing paintball?

Paintball players must be 8 years or older to participate. Players between 8 and 16 years old require a responsible adult on-site and a signed parental consent form.

What should I expect during my visit?

The day typically starts at 9 AM with a safety briefing and equipment handout, usually finishing around 4 PM. You'll play multiple games across our 8 different game zones. Please arrive at least 15 minutes before your designated start time for the safety briefing.

What kind of equipment is provided?

We provide camouflage overalls, an anti-fog mask, a top-quality paintball marker, and air refills. Our standard markers are often considered upgrades at other venues. You can also upgrade to superior markers, extra paintballs, or tactical smoke and flash canisters.

Is food and drink available on site?

Yes, we offer a range of hot and cold food and drinks at our base camp to keep you fueled throughout the day. Contactless and card payments are accepted.

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