How long do the axe throwing sessions last?

Our sessions are 60 minutes long and include a safety brief, throwing instruction, a tournament, and even some trick shots. An instructor will be with you throughout to ensure a safe and fun experience.

What's the difference between a social lane and an exclusive lane?

A social lane ticket is per player, with up to 8 players sharing a lane, perfect for smaller groups or couples who don't mind playing with others. An exclusive lane provides a private experience for your group of up to 8 people, with no outsiders.

What is your cancellation and refund policy?

For bookings of less than 16 people, you can get a 100% refund up to 48 hours before your session. After that, we can reschedule for free or provide a gift certificate. For bookings of 16 or more, we require 7 days' notice for a full refund; otherwise, a 50% refund or rescheduling with a Â£20 fee applies.

Are there any age restrictions for axe throwing?

Yes, all participants must be 18 years or older to enter or throw. Please bring a valid ID as you may be asked to prove your age.

What should I wear for axe throwing?

You must wear closed-toe shoes. We recommend comfortable trainers or flat shoes with good grip for your safety and comfort.

Can I bring my own food or drinks?

Our venue is alcohol-free, but we offer a variety of soft drinks, non-alcoholic beers, and bar snacks for purchase. You cannot bring your own axe.

Is there parking available at the venue?

We do not have on-site parking, but there is a car park less than a 5-minute walk away and street parking on adjacent streets.

Are bookings refundable?

Bookings are generally non-refundable. However, if you have an emergency, you can contact us via phone or email at least 24 hours in advance to reschedule your booking.

Are children allowed in the venue?

Under 18s are welcome before 9 PM but must be supervised by an adult at all times. After 9 PM, the venue is strictly 18+.

Do I need to book in advance?

Walk-ins are welcome for food and drinks, but pre-booking games is recommended to guarantee a slot, especially for larger groups.

What if I'm running late for my booking?

Changes to booking times are generally not possible within 24 hours of your visit due to busy schedules. However, you can email us, and we'll try to fit you in later if space allows.

Can I pay a deposit for my online booking?

All online bookings require full payment at the time of booking; deposits are not accepted for online reservations. You can walk in and book games on the day, but availability is not guaranteed.

What happens if someone in my group doesn't show up?

Unfortunately, we are unable to offer refunds for any no-shows.

Can I bring my dog to the venue?

For safety reasons, dogs are not permitted in the venue, with the exception of guide dogs.

Do you accept cash payments?

We are a cashless venue, so all payments must be made by card or contactless methods.

How early should I arrive for my game?

Please arrive promptly at your scheduled start time. We allocate about 15 minutes for pre-adventure preparations, including waivers, game rules, and briefings, to ensure you have a smooth and unhurried experience.

Can I store my personal belongings during the game?

Yes, we provide secure storage for your valuables such as bags, phones, and laptops while you enjoy your adventure.

What are the prices for your games?

Prices vary by game type and group size. Escape rooms range from Â£24-Â£33 per person, city hunts are Â£15 per person (under 8s free with two paying adults), and virtual reality games are Â£27 per person for 2-4 players.

What is the recommended group size for your games?

Our escape rooms are ideal for 2-6 players. For virtual reality games, we recommend 2-4 players to ensure everyone has an enjoyable experience.

Are there any age restrictions for participating in the games?

Escape rooms are generally suitable for ages 8+, virtual reality for 12+, and city hunts for all ages. Players under 16 must be accompanied by an adult over 18. Children under 8 play city hunts for free with two paying adults.

Can I change or reschedule my booking?

You can reschedule your game free of charge if you provide at least 24 hours' notice, and the new booking date is within 30 days of your original reservation. Please contact the venue directly to arrange this.

Is it possible to add more players to an existing booking?

Yes, you can add an extra person to your booking on arrival, provided your group remains within the game's maximum capacity. No advance notice is required, and payment can be made by card at the venue.

Are food and drinks available at the venue?

Yes, we have an in-house bar offering a variety of alcoholic and non-alcoholic beverages, which you can enjoy in our premium lounge or even bring into the escape rooms.

How do I book a game experience?

To book, first choose your location and desired game. Click 'book now' to select players, date, and time. Our Gameboxes accommodate a maximum of 6 players, and for larger groups, our system will automatically reserve multiple Gameboxes.

What is your cancellation policy for standard bookings?

Standard tickets are refundable up to 48 hours before your booking time via the 'Manage My Booking' link in your confirmation email. Cancellations made less than 48 hours in advance, or for tickets purchased within that 48-hour window, are not eligible for refunds or compensation. No-shows are non-refundable.

Can I change my booking after it's made?

Yes, you can move or cancel your booking up to 48 hours before your arrival time. Use the 'Manage My Booking' link in your order confirmation to choose a new time, date, or cancel your reservation.

How does pricing work for the experiences?

Pricing is per person, per experience, and varies by location. To see specific pricing, select your game and click 'book now' to view available ticket prices and options.

What are the age suitability guidelines for the games?

We offer games suitable for ages 3 and up. PAW Patrol is great for 3+, Angry Birds or Junior Bundle for 5+, and most other games are for 8+. Squid Game is recommended for ages 12+. Children under 12 must be accompanied by an adult.

Will my group be playing with other people?

No, all bookings are private. You will only be in your Gamebox with the people you booked to play with, even if it's just two of you. The only exception is the Manchester Arndale Social Pass.

What should I wear for my visit?

Please wear sensible footwear like flat shoes or trainers; open-toed shoes or heels are not permitted. We recommend wearing just one layer of clothing, as you might get warm during the active gameplay.

How do I book a paintball session?

You can book online through our live chat agent or by calling our events team. Advance reservations are highly recommended.

What is the minimum age to play paintball?

The minimum age for players at national centers is 7 years old, while in Northern Ireland it's 16.

What should I wear for paintballing?

We recommend wearing old, comfortable clothing and boots with ankle support and deep tread/rubber soles, as the woodlands can be muddy and slippery.

What are the pricing options for paintball?

Entry and equipment hire start from Â£9.99 per person, with various paintball packages available, such as the Recruit Pack (Â£49.99 for 550 paintballs) or the Black Ops Pack (Â£89.99 for 950 paintballs). Hot dog lunches are also available for Â£3.99.

What is the cancellation policy?

All monies paid for bookings are non-refundable, except in the case of a bereavement of an immediate family member within seven days of the event. For phone bookings, credits may be issued for players who fail to attend, allowing them to rebook for a future date.

What safety measures are in place?

Your safety is paramount, with measures including full head goggle protection, manual goggle checks before each game, fully enclosed safe zones, and strict enforcement of safety rules by trained marshals. Headshots do not count to discourage aiming at heads.

Can I upgrade my equipment?

Yes, additional weapon upgrades like paint, flash, and smoke grenades are available for players aged 18 and over.

How can I book a paintball session?

You can book by calling our friendly operators to check availability and secure your event, emailing us for a callback, or completing the online booking enquiry form. You can also visit your nearest center by appointment.

How many paintballs will I typically need for a session?

The number of paintballs you'll use varies depending on how much you shoot. On average, players use between 400-500 paintballs per session. You can purchase more paintballs at the center throughout the day.

What should I expect on the day of my visit?

Upon arrival, our staff will check you in, help you get kitted out with all the necessary gear, and provide a compulsory safety briefing. After that, the action begins with 4-6 varied games during your session!

Are there any age restrictions for playing paintball?

The minimum age for players at our national centers ranges from 7-10 years old, depending on the specific location. We offer 'miniball' for younger players (7-10) and standard paintball for older participants.

What is your policy on cancellations and refunds?

All payments are generally non-refundable and non-transferable. However, credits for pre-paid amounts can be carried forward for a future booking if a player doesn't attend. Refunds are only issued in cases of bereavement of an immediate family member, with a death certificate provided within seven days of the event.

What safety measures are in place at the paintball center?

Your safety is our top priority. We use full head goggle protection, manually check goggles before each game, have enclosed safe zones with netting, prohibit guns in safe zones, and strictly enforce a 'goggles-on' rule in game zones. We also provide a standardized safety briefing and conduct daily goggle integrity checks.

What kind of clothing and footwear should I wear?

We recommend wearing old, comfortable clothing and bringing a change of clothes. Sturdy boots with ankle support and deep tread are highly recommended due to potentially muddy and slippery woodland conditions. You can bring your own paintball gloves or purchase them at the center.

Is there a minimum or maximum group size required to play?

There's no strict minimum or maximum number of players required; any group size is welcome. You'll be joined with other players to form teams. For a private game with only your group, a minimum of 50 players or an additional fee is required.

How do I book a paintball session?

You can book online by connecting with an event coordinator and completing an online payment. It's recommended to book at least two weeks in advance.

What are the age restrictions for playing paintball?

The minimum age for players at national centers is 7 years old, and 16 for centers in Northern Ireland.

What should I wear for paintball?

Wear old, comfortable clothing and consider bringing a change. Boots with ankle support and deep tread/rubber soles are highly recommended due to potentially muddy conditions.

What safety measures are in place?

Delta Force prioritizes safety with full head goggle protection, manual goggle checks, enclosed safe zones, strict rules against goggle removal in game zones, trained marshals, and a standardized safety briefing.

What happens if I need to cancel my booking?

Generally, all payments are non-refundable, except in the case of a bereavement of an immediate family member within seven days of the event. Bookings made over the phone may be changed to another date, and credits may be issued for absent players.

Are food and drinks available on-site?

Yes, you can pre-order hot dog lunches and purchase refreshments at the Delta Force paintball shop in the basecamp.

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