How can I book an experience?

You can book online through our website. For bookings larger than 6 people, you may need to add multiple rooms. For social and corporate events, it's recommended to call us directly.

What are the costs for your games?

Prices for indoor escape rooms vary by group size, starting from Â£30 for 2 players down to Â£21 per person for 6 players. City Hunt games are Â£15 per player, and Virtual Reality adventures are Â£27 per person for groups of 2-4.

Are there any age restrictions for playing?

Our escape rooms are generally suitable for ages 8 and up, with under 16s requiring an adult (18+) in the room. City Hunt games are suitable for all ages, with under 8s playing free when accompanied by two paying adults.

What is your policy on changing or canceling a booking?

You can reschedule your game free of charge if you provide at least 24 hours' notice, and the new date is within 30 days of your original booking. Cancellations are generally non-refundable, especially if less than 24 hours' notice is given.

What's the ideal group size for your games?

Our games are designed for teams of 2 to 6 players. If your group is larger than six, you can split into multiple teams for a head-to-head competition.

Are the escape rooms safe?

Yes, our games are thrilling but completely safe. Game masters monitor all games via CCTV and can assist or release players at any time. Player safety is our top priority.

What should I bring or wear, and are there refreshments available?

We recommend wearing comfortable clothing, especially for City Hunt games which involve walking. You only need your team and problem-solving skills. We also have an in-house bar serving alcoholic and non-alcoholic drinks that can be enjoyed in our lounge or in the escape rooms.

Are your venues wheelchair accessible?

Many of our escape rooms are wheelchair accessible, accommodating up to two wheelchair users per room. We recommend contacting the specific venue to confirm facilities and game suitability for your group's needs.

What should I wear and bring for paintballing?

Players should wear old, comfortable clothing and consider bringing a change of clothes. Boots with ankle support and deep tread are highly recommended due to potentially muddy conditions. You can also bring your own paintball gloves or purchase them at the center. Remember to bring money for additional paintballs, as cash and PIN-verified credit/debit cards are accepted.

Can I use my own paintball equipment?

You can bring your own goggles if they are designed for paintball and haven't been modified. You can also bring your own gun to national centers, but its use is at the discretion of the Centre Manager, and it must operate from a Delta Force Paintball gas bottle. All personal guns will undergo a chronograph test. Personal gas cylinders are not permitted.

Am I allowed to bring my own paintballs?

No, for health and safety reasons and to maintain consistent safety standards, only paintballs issued by Delta Force Paintball on the day of your event can be used.

How many paintballs will I typically need?

The number of paintballs needed varies by individual play style. On average, players use 400-500 paintballs per session. You can purchase additional paintballs at the center during breaks.

How can I buy extra items during my visit?

Additional items like paintballs, gloves, and paintball grenades (for players aged 18+) can be purchased at the paintball shop using cash or PIN-verified credit/debit cards. Cheques are not accepted.

Is paintball suitable for children?

Parents should assess if their child is mature enough for paintball. Delta Force offers 'miniball' for ages 7-10 and standard paintball for older participants. The equipment is safe, but it can be heavy and the experience might be intimidating for very young children. The minimum age varies by location, so it's best to contact the booking office for details.

What food and drinks are available?

All venues offer drinks and snacks for purchase at the shop. Hot dog lunches are also available for pre-order.

What happens if it rains on the day of my booking?

Paintball games proceed regardless of weather conditions as all game zones are outdoors in woodland areas. It's recommended to bring wet weather gear and sturdy boots. Sheltered areas and lockers are available in the base camp.

How do I book a game?

You can book your escape room online up to 4 hours before the start time. For last-minute bookings, please call reception at 01412488862.

What are your prices?

Prices vary by group size, starting from Â£56 for 2 players (Â£28 per person) and going down to Â£20 per person for 7-8 players. All prices include VAT.

What is your rescheduling policy?

A Â£25 rescheduling fee applies if you wish to change your booking within 48 hours. No rescheduling or alterations are possible within 1 hour of your game time.

What happens if I'm late or don't show up?

If you are more than 15 minutes late, your reservation becomes a no-show, and entry will be refused. No-shows are non-refundable and non-reschedulable.

Can I get a refund if I cancel?

All bookings are final, and monetary refunds are not given under any circumstances, including for no-shows or individual players who do not attend.

Is there a minimum age for players?

The Glasgow School of Magic escape room is suitable for children and families.

What is your cancellation policy?

Bookings are non-refundable, but if you contact us at least 24 hours in advance due to an emergency, we may be able to reschedule.

Are there any age restrictions for entry?

The venue is strictly 18+ after 7 PM. Before then, under 18s are welcome but must be supervised by an adult.

Do I need to book in advance to visit?

Walk-ins are welcome, but pre-booking is recommended for games to guarantee a slot. You can also visit just for food and drinks.

Can I modify the number of people in my booking?

Yes, you can add more people as long as it doesn't exceed the game's maximum capacity. For changes, contact us by phone or email.

What should I do if I'm running late for my booking?

Contact us via email if you're running late. While changes aren't guaranteed within 24 hours, we'll try to accommodate you if space is available later.

Is identification required for entry or service?

If you appear under 25, valid ID is required due to our Challenge 25 policy. Under 16s must be accompanied by an adult.

Do you accept cash payments?

We are a cashless venue, accepting only card or contactless payments.

What are the session options and costs for paintball?

There are three session options: full day (9:15 AM - 3:30 PM), morning (9:15 AM - 12:30 PM), and afternoon (12:30 PM - 3:30 PM). The cost for equipment hire and entry is Â£15.99 per person.

What is the minimum age to participate in paintball activities?

For regular paintball, all players must be 12 years of age or older. For Splatmaster, a low-velocity option, kids aged 8 and above can play.

What should I bring with me for a paintball session?

Wear loose, comfortable clothing and sturdy footwear suitable for a woodland environment. You should also bring cash or credit/debit cards to purchase extra paintballs, pyrotechnics, lunch, and other refreshments.

What is your policy on changing dates or cancellations?

You can reschedule your game date with at least 48 hours notice, incurring a Â£25 admin fee. If you cancel completely, you will lose the full booking cost. For cancellations made more than 14 days before the event, a 50% refund (less booking fees) may be possible. No refunds are given for cancellations within 14 days of the event. If we cancel due to unforeseen circumstances like bad weather, you'll receive a full refund or the option to reschedule.

Can I bring my own paintballs or alcohol to the venue?

No, you cannot bring your own paintballs; only those supplied by the center are permitted. Alcohol is strictly forbidden on-site, and anyone found consuming it will be asked to leave.

How many paintballs will I typically use during a session?

On average, players use between 300 to 600 paintballs per session. It's often more cost-effective to pre-buy paintballs as part of a package.

Is paintball a safe activity?

Paintball is a very safe sport. You'll wear full-face safety masks and receive a thorough safety briefing. A trained Safety Marshall will be with you, and first aid is always available on site.

What's the minimum age to participate in paintball?

Players must be at least 10 years old for paintball. For those under 16, a responsible adult needs to remain on site, though they don't have to play.

How far in advance should I book an event?

Our booking system operates on a first-come, first-served basis. We recommend booking early, especially if you have a specific date in mind, to avoid disappointment.

What are the costs involved in playing paintball?

The walk-on price for paintball events is currently Â£20 per person, payable before attending. Paintballs start at Â£10 for a bag of 500, and only paint purchased on-site is allowed.

What should I wear for a game day?

Wear old, comfortable clothes that you don't mind getting dirty, as you'll be running in woods and potentially muddy areas. Walking-type footwear is ideal. Paint washes out, but we're not responsible for clothing damage.

What's the minimum age to participate in airsoft?

Players must be at least 14 years old for airsoft. For those under 16, a responsible adult needs to remain on site, though they don't have to play. Under 16s must wear a full-face paintball mask.

What are the costs involved in playing airsoft?

The price for airsoft events with your own equipment is Â£25 plus a Â£1.50 booking fee. A rental package is available for Â£50 plus a Â£1.50 booking fee, which includes an airsoft gun, magazine, eye and face protection, and 3600 BBs.

Are food and drinks available on site?

We sell water, fizzy drinks, energy drinks, Koka noodles, crisps, and sweets. There are also several food establishments like Greggs, Fireaway, Tim Hortons, and Black Rooster within a 5-minute drive.

How can I book a paintball session?

You can book online through our website by selecting the number of players, venue, and date. A confirmation email with details will be sent after booking.

What is the minimum age to play paintball?

The minimum age for paintball at most venues is between 10 and 12 years old. Please check the specific venue page for exact age requirements. Low Impact Paintball or Laser sessions are available for ages 7 and up.

What is your cancellation policy?

Bookings within 7 days of the game date are non-refundable. Bookings outside this period are subject to a 50% refund upon cancellation. A 100% money-back guarantee is offered for bookings made at least 14 days in advance and cancelled within 24 hours of booking. All cancellations must be made via email.

What should I wear and bring for my paintball day?

We recommend wearing old clothes that can get muddy, and comfortable shoes like trainers or walking boots. Dress appropriately for outdoor weather. Bring your confirmation email (digital or print) and a method of payment for additional paintballs.

Can I bring my own paintballs or equipment?

No, you can only use paintballs provided by the venue on the day to ensure they are compatible with the equipment. You can bring your own equipment, but it will be inspected by marshals for suitability, and their decision is final.

What happens if I arrive late or miss the safety briefing?

You must arrive promptly at your given start time. All equipment is issued at the start, and a mandatory safety briefing takes place. Missing the briefing may result in you not being permitted to participate, with no refund.

Are there options for food and drinks on site?

Lunch is only available for purchase at selected venues, and options may vary. If food is provided, most centers offer alternate options for dietary requirements. Please check your confirmation email for details.

Can I change the date or number of players for my booking?

Bookings can be amended subject to terms and conditions. Players can be added before the event if space allows. Players can be removed, but refunds are subject to the usual terms and conditions.

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