The Crystal Maze LIVE Experience
What to Expect
The Crystal Maze LIVE Experience
The Crystal Maze LIVE Experience in London offers an exhilarating team challenge, perfect for friends, families, and corporate groups. Dive into over 60 minutes of frantic, fun-filled puzzles and adventure, just like the iconic TV show. It's an immersive and interactive entertainment experience designed to test your mental agility and foster social bonding, making it an unforgettable outing in the heart of London's West End.
What's Included
Good to Know
What People Are Saying
We visited the Crystal Maze on Saturday night for my birthday. We had the lovely Cosmic Karen as our host and she was brilliant, we had such a fun time. The games were great, everyone got one or two chances to complete a room, and some are harder than you think they would be. The sets are great, Karen had us running around the building, it really felt like we were in the show. Highly recommend for birthdays or even team building. Brilliant experience!
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We were a group of 4, consisting of ages from 16 to 50. This was our first time and we absolutely loved the whole experience! We were grouped together with 2 other couples as we were there on a Saturday. I have to say that the guy who was our guide (sorry didn't catch his name but he wore sunglasses and tattoo sleeves) was full of energy and had excellent comic timing. He kept us all entertained and engaged. The sets were impressive and as someone who remembers the original show, they were good replicas. We all had a chance to do at least 2 of the challenge rooms each and they were all of an easy fun level. There is some running involved so a reasonable fitness level would be an advantage. We needed a bit of help from the guide guy but not much. The whole experience takes about 75 mins but it flew by. We all said we would do it again. I think it was well worth the money and would highly recommend it. It was quite busy but all the staff especially our guide was friendly and helpful.
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Quick Facts
When & Where
London, United Kingdom
22 - 32 Shaftesbury Ave, London W1D 7EU, UK
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Ratings & Reviews
We visited the Crystal Maze on Saturday night for my birthday. We had the lovely Cosmic Karen as our host and she was brilliant, we had such a fun time. The games were great, everyone got one or two chances to complete a room, and some are harder than you think they would be. The sets are great, Karen had us running around the building, it really felt like we were in the show. Highly recommend for birthdays or even team building. Brilliant experience!
We were a group of 4, consisting of ages from 16 to 50. This was our first time and we absolutely loved the whole experience! We were grouped together with 2 other couples as we were there on a Saturday. I have to say that the guy who was our guide (sorry didn't catch his name but he wore sunglasses and tattoo sleeves) was full of energy and had excellent comic timing. He kept us all entertained and engaged. The sets were impressive and as someone who remembers the original show, they were good replicas. We all had a chance to do at least 2 of the challenge rooms each and they were all of an easy fun level. There is some running involved so a reasonable fitness level would be an advantage. We needed a bit of help from the guide guy but not much. The whole experience takes about 75 mins but it flew by. We all said we would do it again. I think it was well worth the money and would highly recommend it. It was quite busy but all the staff especially our guide was friendly and helpful.
We visited The Crystal Maze in September 2025 as a group of four and had a fantastic experience from start to finish. Our Maze Master, Chad, was brilliant. He was funny, quick-witted and kept the entire group engaged the whole way through. His energy made the challenges even more enjoyable. Every staff member we encountered was friendly, welcoming and clearly passionate about what they do. The games were well organised, immersive and a great mix of challenge and fun. We would highly recommend this experience to anyone looking for something memorable and entertaining. 🌟🌟🌟🌟🌟
Had the best time! The games are fully interactive, true to the original show and really do get your mind and body active. The maze master was alot of fun and very engaging. My only advice would be go as a group. Went as a couple and got tagged into another group who were lovely but think knowing your team makes it even better. Would definitely go again 😁
Went to the Crystal Maze in London for my 30th birthday. The experience itself was really fun – the theming is great and our maze master, Stu, was absolutely brilliant. Full of energy, he made the whole thing much more entertaining. It does all feel very quick, almost too quick to take it all in, but it’s still a unique and exciting activity. The downside was the front-of-house experience. The person on reception seemed so miserable, huffing and puffing like he didn’t want to be there at all. Considering everyone arriving is excited, the welcome should set the tone – but it really didn’t. At the end, you’re given a photo card. There were two computers but only one staff member, so the queue dragged. People were complaining about the quality of the photos – £25 for 3 blurry shots. We only had 4 photos taken the whole way round, all poor quality, and as you can’t take phones in, it would have been nice to have more to remember it by. They also tried to upsell £35 for 6 prints, digital copies, and a video, but when I asked about the video, staff said it’s been broken for weeks and won’t be fixed – yet they’re still charging for it. That left a sour taste after what had been a fun experience. Great concept and brilliant maze master, but the poor customer service and overpriced, low-quality photos let it down.
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