A nice venue. The host was very accommodating. It was a first time and he explained well. We had great fun as a family with young kids . Different games to try. Will definitely recommend it
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Discover a fresh take on gaming at this Southbank London spot, offering interactive digital adventures perfect for all ages and skill levels. Forget traditional VR; here, you'll find social, immersive gameboxes featuring popular titles like Squid Game and Batman, alongside engaging escape-room style challenges. It's an energetic experience designed for friends, families, and team-building events, ensuring plenty of laughs and unforgettable fun. Plus, enjoy drinks delivered right to your gamebox!
Standard tickets can be refunded up to 48 hours in advance of the booking time via your confirmation email. Cancellations made less than 48 hours prior, or for tickets purchased within that period, are non-refundable. For large group packages, including kids' birthday parties and school bookings, full refunds are available up to 72 hours in advance. Corporate events and full venue hires require two weeks' notice for an 80% refund (20% non-refundable deposit). Holiday party bookings between November 10 and December 15 are non-refundable but can be rescheduled or converted to a voucher.
4,581 Google reviews
The 5 most recent reviews, from Google.
A nice venue. The host was very accommodating. It was a first time and he explained well. We had great fun as a family with young kids . Different games to try. Will definitely recommend it
We visited Immersive Gaming in Southbank as a group of four, and unfortunately the entire experience was disappointing from start to finish. The venue was completely empty when we arrived, yet after checking in we were simply told to take a seat and that someone would come to bring us to our room. No one ever did. When I eventually approached the desk again after 30 minutes, the staff member informed me that it was our responsibility to let them know when we were ready—directly contradicting what we had been told moments earlier. The gaming experience itself was equally underwhelming. It is advertised as “fully interactive,” but in reality, it’s just a helmet with a sensor while projectors display images on the walls. The walls aren’t interactive at all. The actual games were poorly designed, lacking in immersion, and became frustrating rather than enjoyable. For the price we paid (£220), this felt like extremely poor value. You would honestly have a far better time buying a Nintendo Switch or a Meta VR headset and enjoying proper interactive gaming at home. Save your money—this experience is not worth it.
It was amazing experience & a perfect birthday gift! Emma was amazing , she helped us chose the correct games to fit’s personality. So you enjoy it more! Definitely coming back with family & friends!!!
Really enjoyed our games - only downside one of our headsets wasn't picking up movement. Eventually had enough, called for assistance and ended up swapping rooms. Batman game was good, enjoyed floor is lava though felt much shorter than 30 mins. Overall a really good experience and something different.
Our visit to Immersive Gamebox in Southbank was a fun and memorable family outing. We chose the new Batman game, which proved to be a thrilling and interactive experience suitable for all ages. From the moment we arrived, the atmosphere set the tone for something exciting. The venue is clean, modern, and well-organised, with lockers available to safely store your belongings before you start. The staff could have been more friendly during check-in, and it would have been nice if they had given clear instructions on how to use the game technology. The Batman game itself is an innovative experience that combines storytelling, teamwork, and technology in a seamless way. Using Immersive Gamebox’s advanced setup, which includes 3D motion tracking, projection mapping, and touch-sensitive walls, you are transported into the dark world of Gotham City. It feels like stepping into an interactive cinema adventure where you become part of the story. The premise is simple yet engaging. Gotham is in danger, and time is running out. Your mission is to rise as Gotham’s ultimate contender, solving challenges and outsmarting classic villains. Together as a family, we took on the Joker, The Riddler, Harley Quinn, Bane, and Poison Ivy. Each section had its own unique challenge, keeping us on our toes throughout. We had to solve riddles, scale buildings, drive the Batmobile, and defuse bombs. Every game was well-paced and easy to understand, even for younger players. The system responds to your movement and teamwork, which makes it a great activity for families or small groups. There was plenty of laughter, competition, and excitement from start to finish. At the halfway point, we took a short break and ordered soft drinks. Unfortunately, we were told that the drinks would be brought to us, but I had to collect them myself. It was a minor inconvenience in what was otherwise a smooth experience. Despite that, the overall setup and the energy of the game more than made up for it. The visuals are impressive, and the motion tracking works very well. You really feel part of the mission, racing against time to protect Gotham. Every second counts, and every move matters. What makes Immersive Gamebox stand out is how user-friendly and inclusive the experience is. You don’t need gaming experience to enjoy it. The system guides you, the challenges are varied, and the teamwork element keeps everyone engaged. Whether you’re a fan of DC Comics or just looking for something different to do in London, the Batman game delivers a mix of entertainment, problem-solving, and light physical activity. The experience is well-timed, lasting long enough to feel immersive without becoming tiring. It’s an excellent choice for a family day out, a group activity with friends, or even a team-building session. Immersive Gamebox has done a great job creating something that feels both cinematic and personal. You’re not just watching a story unfold; you’re living it. You step into Gotham’s shadows, face its dangers, and earn your victory as a team. Overall, the Batman game was great fun. It’s something different, engaging, and ideal for families with children or anyone who enjoys interactive adventures. While the minor issue with the drinks could be improved, the quality of the experience itself is excellent. Step into Gotham, take on the villains, and prove your worth as the city’s defender. Immersive Gamebox Southbank offers a unique and memorable experience that’s worth trying. Good family fun, easy to follow, and packed with action. I would recommend it to anyone looking for an entertaining, tech-driven experience in the heart of London.
You can make a booking by first selecting your desired location and game. Click the 'book now' button to choose your number of players, date, and time. Our Gameboxes accommodate a maximum of 6 players; for larger groups, our system will automatically reserve multiple Gameboxes, allowing everyone to play simultaneously in separate boxes.
Standard tickets can be refunded up to 48 hours before your booking time via the 'Manage My Booking' link in your confirmation email. Cancellations or tickets purchased less than 48 hours in advance are not eligible for refunds or compensation. Different cancellation policies apply to large group packages, including kids' birthday parties and corporate events, so please refer to the 'parties & packages' tab for specific details.
Yes, you can move or cancel your booking up to 48 hours before your scheduled arrival time using the 'Manage My Booking' link in your order confirmation email. This allows you to select a new time, date, or cancel if needed. For large group packages, specific rescheduling policies apply, generally requiring more advance notice.
We offer games suitable for ages 3 and up, but not all games are for younger children. PAW Patrol is ideal for ages 3+, and Angry Birds or our Junior Bundle are recommended for ages 5+. Most other games are for ages 8+, except for Squid Game, which is recommended for ages 12+. Children under 12 must be accompanied by an adult.
Our experiences involve mild physical activity and do not require a specific fitness level. We can accommodate most disabilities and access requirements, including wheelchair access. Some games are better suited than others, so please contact us before booking for advice. Be aware that our adventures use digital projections that can flicker, which may affect those with photosensitive conditions.
We recommend wearing comfortable, sensible footwear such as flat shoes or trainers; open-toed shoes or heels are not permitted. It's also advisable to wear only one layer of clothing, as you might get warm during active gameplay.
Outside food and drinks are generally not allowed inside the venue. However, you may bring a store-bought birthday cake if you request it in advance through our customer support team, provided it does not contain nuts. Many of our party and event packages include food and drink options for convenience.
Yes, all our UK venues offer a drinks service including soft drinks, beer, wine, and pre-mixed spirits, served in cans or plastic. US venues vary, with most offering soft drinks and select locations also serving beer and wine. We do not currently offer food for standard bookings, but it is available with party packages.
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