How many people can bowl together on one lane?

There's no group size limit for bowling, but each lane has a maximum capacity of 8 players, with full-height dividers between seating areas.

Can I order food and drinks while bowling?

Yes, food and drinks are available. You can order using QR codes on tables, from the bar, or the diner. Pre-ordering when booking is recommended, and contactless payments are preferred in-centre.

Is the venue wheelchair accessible?

Yes, the centre is equipped with slopes to ensure disabled access.

Is parking available at the venue?

Yes, free parking is available, including disabled parking spaces.

How long does a bowling game typically last?

Each game is allocated 10 minutes per person. For example, a game for two guests will take approximately 20 minutes.

Is there free Wi-Fi access?

Yes, complimentary Wi-Fi is available for guests to use.

Are dogs allowed inside the centre?

Only trained guide or assistance dogs are permitted inside the centres, provided they are well-behaved.

How can I book a session at Golf Fang?

You can book your experience online through our website. We highly recommend making advance reservations to secure your preferred date and time.

What are the age restrictions for entry?

Golf Fang is strictly an 18+ venue. All guests who appear under 25 will be required to present valid identification, such as a passport, driving license, or PASS card, upon entry.

What is your cancellation and rescheduling policy?

You can amend your booking up to 48 hours before your scheduled slot using the link in your confirmation email. We do not offer refunds for cancellations. If you reschedule, you have up to 3 months from your original booking date to rebook, but please note that packages and prices may vary.

What activities are available at Golf Fang?

We offer an exciting 18-hole crazy golf course with unique designs and an interactive AR darts experience called Throwies. You can also enjoy delicious drinks and food from our bar and burger menu.

Are gift cards available for purchase?

Yes, gift vouchers are available and can be used for pre-booked golf admissions or purchases at the bar. Please note that gift vouchers cannot be used for food purchases and are non-refundable once purchased.

What are the rules for playing crazy golf?

There is a maximum of 6 people allowed per hole, and each person is allowed a maximum of six shot attempts per hole to maintain the flow of the course. Putters must not be swung above ankle height, and climbing on any objects is prohibited.

What should I know about the venue environment?

Our venue features flashing lights, UV lights, and fairly loud music throughout. We recommend wearing suitable footwear due to uneven surfaces and low lighting. CCTV is in operation for safety and security.

How do I book a game?

You can book your escape room online up to 4 hours before the start time. For bookings within 4 hours, please call 07594348191 or 07803733779.

What are the team size limits?

Team sizes range from 2 to 18 players per game. Mansion Room can host up to 18, Burns Room and Spy Room up to 10, and smaller games up to 5 or 6. Party Room can accommodate up to 14 kids.

What is your rescheduling and cancellation policy?

Games can be rescheduled for free if requested at least 5 days in advance. A Â£20 fee applies for rescheduling requests made between 2 and 5 days prior. Rescheduling is not an option within 48 hours. Cancellations made more than 3 days in advance incur a 33% fee. No refunds for cancellations within 72 hours.

Are there any age restrictions for playing?

While there are no strict adult-only restrictions, some games have recommended minimum ages. Spy Room and Time Agent Room are recommended for families with younger kids. An adult must be present in every game except Party Room and Spy Teens Room, where an adult must be on-site.

What happens if fewer people show up than I booked for?

Partial refunds for no-shows are not offered. It's recommended to book for the minimum number of confirmed players, as additional players can pay on-site.

Is the venue wheelchair accessible?

Unfortunately, the venue is not wheelchair accessible due to being in an old city center building without lifts or ramps. While two games are on the ground floor, only Burns Room is spacious enough for a wheelchair, provided team members can assist with 5 steps into the building.

No, dogs or other pets are not allowed in the venue.

How do I book an escape room?

You can browse and book one of our thrilling escape room adventures online. Advance reservations are highly recommended.

How long does an escape game typically last?

Most of our rooms are 60-minute games, with the exception of Prison of the Dark Wizard which is 75 minutes. We recommend allocating around 70 minutes for the entire experience, including check-in and briefing.

What time should we arrive for our booking?

Please arrive 15 minutes before your scheduled game time. Your game will begin promptly, and missed time due to late arrival will not be compensated.

What is your policy on modifying or canceling reservations?

As escape games are live events, refunds and cancellations are generally not permitted once a booking is confirmed. Rescheduling may be possible with a few days' notice, subject to availability.

Are there any age restrictions for players, and do minors need adult supervision?

Our suggested minimum age is 7 years old, though accommodations can be made. Players under 16 must be accompanied by a responsible adult (18+) who remains on-site for the duration of the game.

What's the maximum group size for a single game?

The capacity varies by room, but generally, 2-6 players is ideal. For larger groups up to 20-22 players, we can advise on distributing players across multiple rooms.

Are gift vouchers available for purchase?

Yes, we offer gift vouchers for our escape games, which can be purchased online or at our location and are valid for any of our games.

Are there any age restrictions for playing the escape games?

There are no age restrictions, but children under 10 might find the puzzles challenging without help. Children under 16 must be accompanied by an adult. For birthday parties, our Games Masters can provide a special guided escape for children aged 10-15, and an adult doesn't need a ticket to accompany them in the room, but must remain in the venue.

How can I book an escape room experience?

You can book online through our website, or call us at 0730 562 7750 for last-minute availability. All bookings need to be made in advance.

What is the total duration of the escape room experience?

Your escape room booking is for a 90-minute slot, which includes a pre-game briefing and post-game discussion. You will have 60 minutes to complete the escape room challenge.

What are the pricing options for the escape games?

Pricing varies depending on the number of players. The larger your group, the better the per-person price. You can find detailed pricing on our website's pricing page.

What happens if I arrive late for my booking?

We recommend arriving 5 minutes early for your briefing. Due to strict scheduling, if you arrive late, your game may start without you or your time in the escape room will be reduced.

Can we host a child's birthday party at eeek! Escape Rooms?

Yes, we regularly host birthday parties, especially in our 'Magicians Heist' room which holds up to 8 players. Our Games Masters make parties fun with special touches. For children under 16, one adult must remain in the venue, but doesn't need a ticket to be in the room. For more than 8 children, we recommend booking 'Magicians Heist' and 'Stuck in the 90's' together. 'The Ghost of Mary' is not suitable for children under 14.

Is there a student discount available?

Yes, we offer a 20% discount for students with a valid Student ID. Please check our Students page for details on how to apply the discount.

How do I book a session?

You can book online through our website. Advance reservations are highly recommended, especially for weekends or holidays, to avoid disappointment.

How early should I arrive for my booking?

Please arrive about 10-15 minutes before your session starts to allow time for sign-in and preparation. On weekends or school holidays, you may want to plan to arrive even earlier.

What should I wear for climbing activities?

Wear practical and comfortable clothing, and remember to bring socks. Skirts and dresses are not recommended due to the nature of the activities. All necessary technical equipment, including climbing shoes, will be provided.

Can I bring my own camera to record my session?

For safety reasons, personal cameras are not allowed on the activities, and all belongings must be secured in a locker. While we cannot guarantee photos, staff may take pictures on the Skypark, which can be viewed and purchased at reception after your session.

What is the cancellation policy for bookings?

We can only refund or reschedule your booking if you provide 96 hours (4 days) notice. Refunds will not be given if the participant decides on the day not to take part, or if you are late for your session.

Are there any age restrictions for participating in activities?

For activities involving the Skypark, Rock wall, or The Drop, participants must be aged 7 or over. The Rock Climbing wall is suitable for ages 3 and over, subject to availability. The Big Slide has no age restriction, but children under 1.1 meters in height must be accompanied by an adult.

What if someone gets scared during an activity?

Our instructors are on hand to provide help and encouragement. If a participant doesn't want to continue, they can stand in a safe viewing area or be escorted back downstairs.

How long do I get on the activities?

Your session time includes kitting up (approximately 10-15 minutes) and de-kitting (5 minutes). We aim to maximize your time on the activities, but the kitting up and safety briefing are important parts of the session.

How can I make a booking?

You can book online through our website by selecting your preferred venue and session type. All available dates and times will be displayed during the booking process.

What is your policy on cancellations and changes?

Bookings are non-refundable once purchased. However, if you provide more than one week's notice, we can reschedule your session. Alternatively, we may issue gift vouchers for rebooking if contacted within the specified timeframe.

What is included in a typical axe throwing session?

Our 90-minute axe throwing session includes a safety briefing, instruction on various throwing techniques, practice throws with personalized advice, and a friendly competition among your group. You'll even learn some exciting trick shots!

Are there any age restrictions for participation?

Participants aged 8 and over are welcome to join our axe throwing sessions. Please note that all individuals under 18 must be accompanied by an adult at all times.

What should I wear for my session?

For your safety and comfort, please wear sensible, closed-toe footwear. Avoid open-toed shoes, sandals, high heels, wedges, or overly tight-fitting clothing.

Can I bring my own axe to throw?

No, only Hatchet Harry's axes are permitted in our venues to ensure fairness and safety. However, after completing your first 90-minute session, you can bring your own axe to our Club Night on Mondays, provided it passes our team's safety check.

Do you offer private events or group bookings?

Yes, we can accommodate private functions depending on your group size and preferred venue. Please contact us through our support page or social media to discuss your specific requirements.

Are there any age restrictions for participating?

While there's no strict age limit, our puzzles might be challenging for children under 10. Guests under 16 must be accompanied by an adult in the room.

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