Will my group be playing with others?

While most games are private, others may join your game during busy times. In shared games, teams work together, get extra help, and sometimes form new friendships.

How do I book a game?

You can book online through our website. Advance reservations are highly recommended to secure your preferred time.

What if we get stuck during the game?

We offer unlimited hints with no penalties or judgment. Feel free to ask for as many as you need to help you progress.

Can children participate in the games?

Our games are family-friendly and designed for all ages and skill levels. Children are welcome to play.

Are we truly locked inside the room?

Your team will be in a room with 60 minutes to find clues, solve puzzles, and escape. While you are 'locked in' for the game, it's a safe and controlled environment.

Can you accommodate large groups or corporate events?

Yes, we can absolutely accommodate large parties and corporate events. Our dedicated team is available to help coordinate all the details.

How can I book a game?

You can make reservations online through our website. Simply select your desired escape room, choose a convenient time slot from the calendar, and proceed with the booking. We highly recommend booking in advance as popular slots fill up quickly.

Is parking available?

Yes, parking is available. Our Korea Town location has street parking that is free after 6 PM and all day Sunday, plus a small lot next to the building. For other locations, please check the 'Locations' section on our website for detailed parking diagrams. We encourage carpooling due to limited parking at some sites.

What happens if I arrive late for my reservation?

We require all participants to arrive at least 10-15 minutes before their scheduled reservation to complete waivers and go over rules. If you are late, the time will be deducted from your game. If you arrive more than 30 minutes past your scheduled time, your game may be canceled without a refund.

Are there any age restrictions?

While we don't have a strict age limit for all rooms, at least one player aged 18 or older must be present in the room with any minors at all times. Some rooms have specific age recommendations due to themes or content, which are listed on their respective pages.

What is your rescheduling policy?

We understand that plans can change. You can reschedule your game with a minimum of 12 hours' notice by calling or emailing us. We can move your reservation to another date or provide a placeholder date for future use as a game credit. Rescheduling is not possible with less than 12 hours' notice.

Will I be locked in the room for the entire game?

Technically, no. While the doors are locked for immersion, there are built-in methods to exit the room if needed. However, for our more thrilling games, all members are required to play through until the end; using the emergency panic button will end the game for the entire group.

What should I bring or wear?

We recommend bringing your phone to fill out electronic waivers, or completing them beforehand. Please wear comfortable clothing that allows for easy movement, and avoid high heels or open-toed footwear. We provide lockers for personal belongings like phones, bags, food, and drinks, as these are not allowed inside the rooms.

Can I add more players to my booking?

Yes, as long as you don't exceed the room's capacity. Please call us in advance to add players and complete waivers before arrival. Payment can be handled upon your arrival.

What's the difference between a Thrill Theater and a regular escape room?

Thrill Theaters offer a heightened immersive experience with a focus on story and live actors, blurring the line between reality and game. Regular escape rooms primarily focus on puzzles.

Are there any age restrictions for playing?

While there's no strict age limit, one person over 18 must be present with any minors. Specific rooms have age recommendations, such as 13+ for Amnesia and Bloody Elbow, and 15+ or 16+ for others due to themes.

Will we be paired with strangers in our escape room?

No, all our games are completely private, meaning only your group will play together. Even with just two people, all games are designed to be completable.

Is parking available at your locations?

Each location has dedicated parking. Our Koreatown and Hollywood locations have limited free parking, so carpooling is encouraged. Detailed parking diagrams are available on our website.

What happens if I arrive late for my reservation?

Please arrive at least 10-15 minutes early. If you are more than 30 minutes late, your game may be canceled without a refund. Traffic can be unpredictable, so plan accordingly.

What should I bring or wear for my escape room experience?

We recommend bringing your phone for electronic waivers (or completing them beforehand). Wear comfortable clothing that allows for easy movement, and avoid high heels or open-toed shoes.

Can I reschedule my booking?

Yes, you can reschedule with a minimum of 12 hours' notice by calling us. We can move your booking to another date or provide a future game credit.

Can I add more players to my booking?

Yes, you can add more players as long as you don't exceed the room's capacity limit. Please call us in advance so we can prepare waivers and arrange payment upon your arrival.

What's the difference between a Thrill Theater and a regular escape room?

Thrill Theaters offer a heightened level of immersion with a strong focus on storytelling and include a live actor to enhance the experience and blur the line between reality and the game.

Are there any age restrictions for playing?

While there's no strict age limit, at least one participant aged 18 or older must be present in the room with any minors. Some rooms have age recommendations based on themes and content.

Do you combine groups with strangers?

No, all our games are completely private. Only the people you booked with will be in your escape room experience.

How do I purchase tickets or make a reservation?

All reservations are made online. Simply select your desired escape room or Thrill Theater, choose a time slot from the calendar, and proceed with your booking. We highly recommend booking in advance as popular slots fill up quickly.

What's the parking situation at your locations?

Each location has its own parking arrangements. Our Redondo Beach location is inside South Bay Galleria with mall parking. Other locations may have limited free parking, so carpooling is encouraged.

What happens if I'm running late for my reservation?

We require all participants to arrive at least 15 minutes before their scheduled time. If you are more than 30 minutes late, your game may be canceled without a refund, as time will be deducted from your session.

Can I reschedule my existing reservation?

Yes, you can reschedule your game by calling us with a minimum of 12 hours' notice. We can move your booking to a new date or provide a placeholder credit for future use.

What exactly is Escape The Room?

It's a game designed to challenge your mind with unique problem-solving puzzles, aiming to make players rediscover their love for games.

How does an escape room experience work?

You choose a room, get locked in, and use your wit to solve puzzles for release. You can ask to be let out at any time if uncomfortable.

How can I book a game?

Gather your friends, family, or coworkers and book the room of your choice online. You don't need to buy all tickets for a room; you can be grouped with others.

Can I book a private escape room experience?

All games are open to the public unless you purchase the private game option. You can upgrade by buying the remaining tickets at a 50% discount.

Are there any age restrictions for playing?

While puzzles are designed for adults, all ages are welcome. Parties with members 14 or under require an adult chaperone. For those 10 or under, you must book the entire room for a private game.

Where is Escape The Room Los Angeles located?

We are located on the second floor of the Glendale Galleria, right next to Goldâ€™s Gym.

What is Escapology and what can I expect?

Escapology is the worldâ€™s largest and fastest-growing escape room franchise. Your team will complete a mission in a fully themed, private game room. During your 60-minute experience, youâ€™ll find hidden clues, crack codes, and solve puzzles to escape before time runs out.

How long does the experience last and what's the typical flow?

You should allow 90 minutes for the entire experience. Please arrive at least 15 minutes before your scheduled start time. The game itself lasts 60 minutes. Afterward, your Game Host will debrief your team and take a complimentary group photo.

Can I leave the escape room during a game?

For a fully immersive experience, we recommend staying in the room until you escape. However, for your safety, all our rooms remain unlocked, so you are free to exit at any time if needed.

What if my group needs help during the game?

You can ask your Game Master for hints as needed. They will be monitoring your progress from Mission Control and can provide guidance if you get stuck.

How do I book an escape room game?

You can book by clicking the 'BOOK NOW' button on our site, selecting your location, and choosing your game. You can also call us to reserve your game over the phone.

What happens if I arrive late for my booking?

Games start exactly at their published time. If you arrive late, you can still play for the remaining time in your scheduled 60 minutes. Please plan to arrive at least 20 minutes before your game time to check in and get set up.

Are the escape rooms truly locked?

No, for everyoneâ€™s safety, our escape rooms always remain unlocked. While they are immersive, you are free to step out at any time.

Is parking validation available?

Yes, you can save on valet parking at Universal CityWalk Hollywood. Pay $10 for the first 3.5 hours of valet parking with validation from Escapology.

How much does it cost to book a room?

Pricing varies depending on the number of people in your group, the day, and the time of day. You can check specific rates on our schedule page.

Are bookings private, or will our group be combined with others?

All our bookings are private. We will never group you with strangers, ensuring your experience is exclusively with your team.

What is your cancellation policy?

Cancellations made more than 24 hours before your scheduled appointment are eligible for a full refund. For cancellations within 24 hours, a $60 fee will be assessed, and the remaining balance will be refunded.

Can I reschedule my game?

Yes, games can be rescheduled if the request is made at least 24 hours before your scheduled game time. Games within 24 hours are not reschedulable.

Are there any age restrictions for players?

Players must be 18 years or older to participate. For children under 18, please contact the desired location or refer to the specific room's description, as rules and restrictions may vary.

How long do the escape games last?

Most of our games are 60 minutes long, but we also offer a few experiences that are 75 minutes in duration.

How early should we arrive for our scheduled game?

Please arrive 15 minutes before your scheduled game time. This allows for waiver signing and a brief video introduction before your experience begins.

Do you offer corporate or team building events?

Absolutely! We specialize in team building activities and corporate events. Please fill out our form, email us, or call to discuss our various packages.

List your business

Best Stress-Relief Activities and Fun Things to Do in Los Angeles

Experience stress relief and indoor fun like never before in Los Angeles.

Discover the best stress relief and group activities in Los Angeles—from rage rooms and escape games to axe throwing and relaxing indoor experiences. Whether you're planning a party, team outing, or just need a break from the city chaos, ReleaseRooms helps you find the perfect way to recharge, connect, and feel better.