What kind of entertainment can I find at Westgate?

Westgate Entertainment District offers a wide range of activities including escape rooms, axe throwing, an arcade bar, a movie theater, pottery painting, and a comedy club.

Are there dining options available?

Yes, Westgate features a diverse selection of restaurants, cafes, and bars, from casual eateries to more upscale dining experiences.

Is Westgate Entertainment District pet-friendly?

Yes, dogs are allowed within the plaza area at Westgate Entertainment District, provided they remain on a leash. Individual stores and restaurants may have their own policies.

What are the parking options at Westgate?

Westgate offers convenient parking, including Tesla Superchargers located behind Dave & Busterâ€™s in Lot 1.

Is there a curfew for minors at Westgate?

Guests 17 years old or younger must be accompanied by a parent or legal guardian after 7 PM, unless they are actively patronizing a Westgate business.

What amenities are available at Westgate?

Westgate provides various amenities such as the WaterDance Plaza with dancing fountains, Fountain Park with a splash pad, and live music performances.

How can I book an axe throwing session?

You can easily book your axe throwing event online through our website. We highly recommend making advance reservations to secure your spot.

What are the group size limits for bookings?

Our venue can accommodate groups of various sizes, with a minimum of 4 guests required for advanced bookings. We have the capacity for up to 400 individuals. For groups larger than 24, please contact us directly for personalized booking assistance.

Are there any age restrictions to participate?

While there isn't a strict age requirement, participants must be able to throw an axe approximately 14 feet. Minors under 18 must be accompanied by an adult. Please note that after 9:30 PM, all patrons must be at least 21 years old as per state law.

Can we bring our own food or drinks?

For health and safety reasons, outside food and beverages are generally not permitted, with the exception of store-bought cakes for special celebrations. We offer a full menu of delicious food and drinks for your enjoyment.

What payment methods do you accept?

We accept both cash and credit cards. A non-refundable deposit is required at the time of booking, and the remaining balance is paid via credit card at the event.

How long does an axe throwing session typically last?

Axe throwing sessions usually range from 1 to 3 hours, depending on the specific experience and game you choose to play.

Do you provide the axes and equipment?

Yes, absolutely! We provide all the necessary axes, dedicated lanes, and targets for your axe throwing experience.

Will someone teach us how to throw an axe?

Before every event and session, our expert axe throwing coaches will provide basic technique instruction and go over important safety rules to ensure a fun and secure experience.

Escapology is the world's largest and fastest-growing escape room franchise, offering private, immersive 60-minute experiences where teams solve puzzles and crack codes to complete a mission.

How long does the experience typically last?

You should allow 90 minutes for the entire experience, including a 15-minute arrival buffer and a 60-minute game. A debrief and complimentary group photo follow the game.

Can I exit the escape room during a game?

While it's recommended to stay for the full immersive experience, you are free to exit the room at any time for safety reasons, as all rooms remain unlocked.

What if my group needs hints during the game?

Your Game Master will be monitoring your progress and can provide hints, nudges, or guidance if your team gets stuck.

What options are available for booking large groups or events?

Escapology is ideal for large groups, holiday parties, birthday parties, and team-building events. You can contact them directly to tailor event packages to your group's specific needs.

How can I book an escape room game?

You can book a game by clicking the "BOOK NOW" button on their website, selecting your location, and choosing your desired escape room. You can also call to reserve over the phone.

What happens if I arrive late for my scheduled game?

Games start precisely at their published time. If you arrive late, you can play for the remaining time in your 60-minute session. It's recommended to arrive 20 minutes early for check-in.

Are the games accessible for guests with disabilities?

Yes, Escapology strives to provide an accessible experience for everyone. Depending on the game, some players may benefit from assistance with certain puzzles. Contact them for specific accessibility questions.

Escapology is the world's largest and fastest-growing escape room franchise, offering private, immersive, and themed escape games where your team completes a mission by finding clues, cracking codes, and solving puzzles within 60 minutes.

What should I expect during my visit?

You should allow 90 minutes for the entire experience, including arriving 15 minutes before your game starts. The game itself lasts 60 minutes, followed by a debrief and a complimentary group photo.

Can I exit the room during a game?

For a fully immersive experience, it's recommended to stay in the room. However, for safety, all rooms remain unlocked, allowing you to exit at any time if needed.

What if my group needs help during the game?

Your Game Master will monitor your progress from Mission Control and can provide hints, nudges, or guidance whenever you need assistance.

How do I book an escape room experience?

You can book by clicking the 'BOOK NOW' button on the website, selecting your nearest Escapology location, and choosing your game. You can also call to reserve over the phone.

What happens if I arrive late for my booking?

Games start precisely at their scheduled time. If you arrive late, you can still play for the remaining time in your 60-minute session. Please arrive 20 minutes early to check in.

Are cell phones permitted inside the escape rooms?

Cell phones are welcome in the lobby, but you'll be asked to store them securely before game time. Photography and filming are prohibited inside the escape rooms to preserve the experience for everyone.

What exactly is an escape room experience?

It's a game designed to challenge your mind with unique problem-solving puzzles, where you're locked in a themed room and have to find clues and solve puzzles to escape within 60 minutes.

How does an escape room game typically work?

You choose a room, get locked in, and use your wit to solve puzzles that will lead to your release. You can ask to be let out at any time if you feel uncomfortable.

What's the goal to successfully escape a room?

Once locked in, you have 60 minutes to uncover clues and solve puzzles to crack the code and escape.

How can I book a game at Escape the Room?

Gather your friends, family, or coworkers and book the room of your choice at our Scottsdale or Chandler locations.

Can I book a private escape room experience for my group?

All games are open to the public unless you purchase the private game option. You can upgrade to a private experience by purchasing the remaining tickets at a 50% discount.

Are all escape rooms wheelchair accessible?

All rooms except 'The Dig' are handicapped accessible. 'The Dig' requires ascending a spiral staircase.

Are there any age restrictions for participating in the escape rooms?

While puzzles are designed for adults, all ages are welcome. However, if anyone in your party is 14 or under, an adult chaperone must accompany them.

What is the minimum group size required to book a room?

Sunday through Friday, a minimum of 2 people are required. Saturday bookings require a minimum of 4 people.

Are your escape rooms accessible for wheelchairs or those who cannot stand for long periods?

Yes, all our rooms are wheelchair-friendly, and alternate routes are available for crawl spaces. We also provide chairs if you need to rest during your game.

Can I bring additional people to my booking?

Yes, we can accommodate extra people in some rooms. Grim Stacks, Amnesia, and Curse on the Emerald Seas can hold up to 7 players, while Pipe Works can accommodate up to 12 players.

Is alcohol consumption permitted during the game?

No, drinking is not allowed during your game. We've found it's best for everyone to play sober to ensure a fun and successful experience.

Do I need to make a reservation in advance, or can I just walk in?

While walk-ins are welcome during operating hours, we highly recommend making a reservation in advance to guarantee your preferred room and time slot.

What are the age requirements for players, especially for unaccompanied teenagers?

Players of all ages are welcome. However, those under 18 require a parent or guardian to sign a waiver in-store. If players are under 16, an adult chaperone must be present in the room during the game.

Do you offer any discounts or promotions?

Yes, we offer a military discount; please call us for your code. You can also check our 'Pricing' page for current promotions and special offers.

How do I make a reservation?

You can easily book online by clicking the 'Book Now' button on our website. If you prefer to speak with someone, feel free to call us at (602) 900-4111.

How much does it cost to play?

Prices start at $33.95 per person, and all our rooms are private. Children under the age of 6 play for free when accompanied by an adult. Visit our 'Pricing' page for more details and current promotions.

How much does it cost to play?

Admission prices vary based on group size. For 2 people, it's $79.98 per person; for 3 people, $53.32 per person; for 4 people, $39.99 per person; and for 5 or more people, it's $34.99 per person.

What are your operating hours?

Our Tempe location is open Monday-Thursday from 11 AM to 10 PM (reservations required) and Friday-Sunday from 11 AM to 10 PM (reservations suggested, walk-ins welcome, call for availability).

Do I need to make a reservation?

Reservations are required Monday through Thursday. On Friday through Sunday, reservations are not mandatory but highly recommended as bookings fill up quickly. You can call ahead to reserve and pay in person.

What is your refund policy?

All sales are final, and there are no refunds. However, you can purchase a $4.99 booking insurance add-on that allows your group to reschedule your reservation once if you are unable to attend.

What happens if my group arrives late?

We ask that you arrive 20 minutes prior to your reservation. If you are a few minutes late, we can usually accommodate you, especially if waivers are filled out beforehand. However, significant delays may result in reduced game time to keep us on schedule. Please call us if you anticipate being late.

Are your escape rooms scary?

Our rooms are designed to be challenging and fun, not primarily scary. However, 'Recon: The Final Hour' does include jump scares with a live zombie, which can be requested to be removed if you prefer a less scary experience.

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