How can I book a game?

You can book your game online through our website.

Will my group be playing with other people?

Most games are private to your group. However, during busy periods like weekends and holidays, you might be joined by other groups if all available spots are not booked by your party.

Are your games suitable for children?

Yes, our games are family-friendly and designed for all ages and skill levels, perfect for families and enthusiasts alike.

What if we get stuck during the game?

You can ask for unlimited hints without any limits, penalties, or judgment. Feel free to ask for as many as you need!

How long does each escape game last?

Each escape game is a 60-minute experience.

Can you accommodate large groups or corporate events?

Absolutely! We have a dedicated full-time team ready to help coordinate all the details for large parties and corporate events.

What exactly is Escapology?

Escapology is a leading escape room franchise offering private, immersive, and themed game rooms where your team completes a mission by finding clues, cracking codes, and solving puzzles within 60 minutes.

How long does the experience typically last?

You should allow 90 minutes for the entire experience. This includes arriving 15-20 minutes before your game starts, the 60-minute game itself, and a debriefing with a complimentary group photo afterward.

Can I exit the escape room at any time?

For safety, all our rooms remain unlocked, allowing you to exit at any time if needed, though we recommend staying for the full immersive experience.

What if my group needs hints during the game?

Your Game Master will be monitoring your progress and can provide hints, nudges, or guidance whenever you get stuck and need assistance.

What options are available for large group bookings or events?

Escapology is ideal for large groups, holiday parties, birthdays, and team-building events. We offer various packages, including venue buyouts and VIP experiences, which can be tailored to your group's specific needs. Please contact us to discuss your options.

How can I book an escape room game?

You can easily book a game by clicking the 'BOOK NOW' button on our website, selecting your preferred location, and choosing your escape room. You can also call us to reserve your game over the phone.

Are the escape rooms accessible for guests with disabilities?

Yes, Escapology strives to provide an experience where everyone can play. Depending on the game, some players may benefit from assistance with certain puzzles. Please contact us with any accessibility questions or requests.

Can I use my cell phone during the game?

You can use your cell phone in the lobby during check-in. However, for an immersive experience and to prevent spoiling puzzles, phones and other electronic devices are stored securely during the game, and photography or filming inside the rooms is prohibited.

How do escape rooms work?

Participants are locked in a themed room and have one hour to find clues, solve puzzles, and complete challenges to escape before time runs out. Our game hosts can provide hints if you get stuck.

Are the rooms truly locked?

For your safety and enjoyment, you can exit the game at any time if needed. However, once you leave, you cannot re-enter.

What if we can't solve the puzzles?

You can escape by solving all the clues before the clock runs out. If you need assistance, our Game Masters can provide unlimited hints to help you progress.

Are there age restrictions for players?

Our attractions are designed for players aged 12 and older, but younger players are welcome to participate in less intense rooms. All ages are welcome.

What is the ideal group size for a game?

Rooms are designed for 6-10 players, but couples and single players are welcome. Small groups will be paired together for a collaborative experience.

Will we be playing with strangers?

Currently, all games at Extreme Escape are private. You will not be paired with other guests or strangers during your visit.

How much does an escape room experience cost?

For 1-4 players, the price is $39.99 per person. For groups of 5 or more players, the price is $35.99 per person.

What time should we arrive for our booking?

All players should arrive at least 15 minutes before their scheduled game time to ensure a prompt start.

How do I book an experience?

Reservations are required and can be made online through our website. All experiences are in private rooms, so you'll only be with your group.

What are the pricing options?

For groups of 4 or more, it's $28.99 per person. For 1-3 people, there's a flat rate of $99.99.

What happens during an escape room game?

Up to 12 participants enter a themed room and have one hour to find clues, solve riddles, and escape before time runs out.

Are there any age restrictions for participants?

We do not recommend our games for team members younger than 12 years old due to the challenging nature and thrilling elements.

What are the group size limits?

You can come in groups of any size, with up to 12 participants per room. For groups of 13 or more, please contact us directly for special arrangements.

Are there any safety warnings or guidelines?

Some escape rooms may contain flashing lights, which might not be suitable for individuals with photosensitive epilepsy. For axe throwing, trained experts will provide safety instructions and guidance.

What should I avoid bringing into the escape rooms?

Cell phones, cameras, and other electronic devices are not permitted inside the escape rooms. You'll need to rely on your brainpower!

What is your cancellation and refund policy?

All purchases are final, and tickets and gift certificates are non-refundable.

How do I book a private escape room experience?

You can schedule a private booking through our website. All our escape rooms are private at no extra cost, ensuring only your group participates.

How long does an escape room game last?

Each game provides 60 minutes to solve mysteries, riddles, and puzzles to escape the room.

What is the minimum number of players required for a private booking?

Our private bookings can accommodate two or more thrill-seekers, allowing you to have the entire room to yourselves.

Can I leave the escape room during the game if needed?

Yes, if you need to leave the game for any reason, you may do so by informing a member of our team.

How are the escape rooms cleaned between games?

Hand sanitizer is available at the entrance/exit of every room, and we disinfect between each game to ensure cleanliness.

Are there any age restrictions for playing the escape rooms?

The minimum age requirement is 5 years old, and there is no maximum age limit. However, we recommend against younger children playing the 'Waldschrate' horror room due to its intensity.

Is it necessary to make a reservation in advance?

Reservations are highly recommended as our rooms frequently sell out, so booking early secures your spot.

What exactly is an escape room game?

An escape room is a real-world, interactive game where participants are locked in a themed room and have an hour to find clues and solve puzzles to escape before time runs out. Our games feature multi-dimensional elements, life-size props, theatrical lighting, sounds, and even smells for a truly captivating experience.

Will we be physically locked inside the room?

No, for your safety and enjoyment, you can exit the game at any time if needed. However, once you leave, you cannot re-enter.

How can we exit a locked escape room?

You can escape by successfully solving all the clues and puzzles before the clock runs out, or you can ask to leave at any time. Remember, if you leave, you cannot re-enter.

Are there any age restrictions for playing?

Extreme Escape welcomes players of all ages. Our attractions are designed for those 12 and older, but younger players can also participate in less intense rooms.

What's the minimum or maximum number of players allowed?

Rooms are designed for 6-10 players, but couples and single players are welcome. We can accommodate large groups up to 50 people for team-building events.

Will our group have a private room?

Yes, all games at Extreme Escape are private. You will not be paired with other guests or strangers during your visit.

How much does it cost to play?

The price is $39.99 per person for 1-4 players, and $35.99 per person for groups of 5 or more.

How early should we arrive for our game?

All players should arrive at least 15 minutes before their scheduled game time.

What exactly is an escape room?

An escape room is a real-life adventure game where players solve puzzles and riddles to find an escape route out of a themed room within a time limit.

How do your escape rooms work?

You'll work as a team to find hidden clues and solve riddles, getting closer to your escape route. You have 60 minutes to complete the challenge. Staff can assist if anyone feels uncomfortable.

How can I participate in an escape room game?

Simply gather your friends, family, or coworkers and book the escape room of your choice through our website.

Can I book a private escape room experience for my group?

All games are open to the public unless you purchase the private game option. You can upgrade to a private experience by buying the remaining tickets at a 50% discount.

Is parking available at the venue?

While we don't have our own designated parking, there are three convenient nearby options: the South Bank Lot, Riverbend Garage, and Houston Street Garage.

Are there any age restrictions for playing?

Our puzzles are designed for adult minds, but we welcome all ages. If any participant is 14 years old or younger, an adult chaperone must accompany them.

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