What exactly is The Great Escape Room?

The Great Escape Room offers an award-winning and exciting escape room adventure where teams work together to find clues and solve puzzles to escape a themed room within 60 minutes.

Are there age restrictions for players?

Yes, children under the age of 16 must be accompanied by an adult.

How long does a typical visit last?

You should plan for about an hour and a half for your entire visit.

Do I need special skills or knowledge to play?

No, escape rooms are suitable for anyone willing to have fun, work as a team, and keep an open mind. No special knowledge or skills are required.

What is your cancellation and refund policy?

You can receive a 100% refund with at least 48 hours' notice. Changes made with 4-47 hours' notice incur a $10 per person administrative fee. No changes or refunds are available for cancellations made less than 4 hours before the event, or for no-shows and late arrivals.

Can you host events at off-site locations?

Yes, we offer a portable 'On The Run' event that can be customized for large groups at your office, convention, or party.

Is parking available at the venue?

Specific parking details vary by location. Please check with your nearest Great Escape Room for more information, and allow extra time for parking on busy nights.

What kind of entertainment does Gamers Excape offer?

Gamers Excape is an entertainment facility in Florida, perfect for various events like birthday parties, team builds, or just a fun night out. Depending on the location, activities can include escape rooms, axe throwing, rage rooms, and splatter rooms.

What specific activities are offered at the Tampa Gamers Excape location?

The Tampa location of Gamers Excape specializes in fun and immersive escape room experiences, making it a popular choice for team builds, birthday parties, and events, especially for students and young adults near the University of South Florida.

Could you explain what an escape room experience entails?

An escape room is an interactive, themed adventure game where players collaborate to solve puzzles, decipher clues, and complete tasks within a time limit to 'escape' a room. It requires teamwork, critical thinking, and creativity to advance through the storyline.

Are the escape rooms private for our group?

Yes, all escape rooms are private. When you book, only your party will be in the room, ensuring you never play with strangers, regardless of your group size.

What are the next steps after I've booked an escape room?

After booking, ensure all members of your team complete the necessary waivers, which you'll sign in-person. Please arrive 15 minutes before your scheduled game time for check-in to ensure a timely start.

What benefits come with a premium escape room booking?

Premium escape rooms enhance your experience with additional puzzles, unique surprises tailored to the room, and physical mementos to take home, elevating your overall playthrough.

How are the escape room difficulty levels determined, and which one should I choose?

Escape rooms are rated on a 1-10 difficulty scale, with lower numbers being easier. Easier rooms are great for younger or newer teams, while harder ones suit experienced players. You're welcome to choose any room based on what seems most fun, regardless of difficulty. Feel free to call us if you need help deciding.

What is an escape room experience like?

The Great Escape Room offers an exciting adventure where you and your team are locked in an intricately themed room. You'll work together to find clues and solve puzzles to escape within 60 minutes. It's a mix of a scavenger hunt and a puzzle game.

Are there any age restrictions for players?

Yes, children under the age of 16 must be accompanied by an adult to participate.

How long does a typical visit last?

You should plan for about an hour and a half for your entire visit, which includes check-in and game play.

Do I need any prior experience or special skills to play?

No, escape rooms are designed for anyone who enjoys having fun, working as part of a team, and approaching challenges with an open mind. No special knowledge or skills are required.

What is your cancellation and refund policy?

You can receive a 100% refund if you cancel at least 48 hours in advance. Changes made between 4 and 47 hours before your booking incur a $10 per person administrative fee. No refunds or changes are allowed for cancellations made less than 4 hours prior, or for no-shows and late arrivals.

Can I book an event for my office or a private party?

Yes, we offer 'On The Run' portable events that can be customized for large groups at your location, perfect for corporate team building or private parties. We also welcome customized parties at our venue, even outside regular hours.

Is parking available at the venue?

Specific parking details can vary by location. Please check with your nearest Great Escape Room venue for information on parking availability.

How do I book a game?

We highly recommend scheduling your game in advance through our website, as walk-in appointments cannot be guaranteed due to staff and room availability.

Are there any age restrictions for participants?

Participants under the age of 18 must have at least one adult present to play the escape rooms.

Can I host special events or occasions at your venue?

Yes, we are great for special occasions like birthdays or proposals. Please use the 'I have a special request' button on our website to send us a message, and our team will contact you to arrange the details.

What kind of escape room experiences do you offer?

Each of our unique escape rooms provides a completely different experience, ranging from family-friendly adventures to more fear-based challenges. Our team can accommodate various preferences.

Do you offer gift certificates?

Yes, gift certificates are available for purchase directly through our website.

Is there anything I should know about safety within the rooms?

Please be aware that a taser is present in one or more of our rooms for our actors' protection.

What is an Escapology escape room experience?

Escapology is the world's largest and fastest-growing escape room franchise. Your team will complete a specific mission in a fully themed, immersive, and private game room. During your thrilling 60-minute experience, you'll find hidden clues, crack codes, solve challenging puzzles, and try to escape before time runs out.

How long does the entire experience take?

You should allow 90 minutes for your entire experience at Escapology. Please arrive at least 15 minutes before your start time. The game itself lasts 60 minutes.

Can I exit the escape room during a game?

For a fully immersive experience, we recommend you remain in the room until you escape. However, for safety, all our rooms stay unlocked, so you are free to exit at any time if needed.

What if my group needs hints during the game?

You can ask your Game Master for as many hints as you need. They will be monitoring your progress and can provide guidance if you get stuck.

Can I book Escapology for large groups or events?

Yes, Escapology is great for large groups, holiday parties, birthday parties, and team building events. Please contact us to discuss how we can tailor our event packages to your group's needs.

How can I book an escape room game?

You can book online by clicking the 'BOOK NOW' button on our site and selecting your nearest Escapology location and game. You can also call us to reserve your game over the phone.

What happens if I arrive late for my scheduled game?

Games start exactly at their published time. If you arrive late, you can still play for the time remaining in your scheduled 60 minutes. Please arrive at least 15-20 minutes before your game time to check in. We cannot offer discounts or refunds for late arrivals.

Are the escape rooms truly locked?

No, for everyone's safety, our escape rooms always remain unlocked. While our immersive rooms might make you feel locked in, you are free to step out at any time.

What is Escapology and what kind of experience can I expect?

Escapology is the world's largest escape room franchise. You'll find hidden clues, crack codes, and solve puzzles in a private, themed room during a thrilling 60-minute experience, aiming to escape before time runs out.

How long does the entire experience take?

You should allow 90 minutes for your visit, which includes 15 minutes for check-in before your game and the 60-minute game itself.

How can I book a game?

You can easily book online by clicking the 'BOOK NOW' button on our site and selecting your preferred game and location, or you can call us to reserve your game over the phone.

What happens if I arrive late for my game?

Games start promptly at their scheduled time. If you arrive late, you will have less time to play, and unfortunately, we cannot offer discounts or refunds for late arrivals.

Can I use my cell phone during the game?

You are welcome to use your cell phone in our lobby during check-in. However, for an immersive experience and to prevent spoiling puzzles, cell phones and other electronic devices are strictly prohibited inside the escape rooms.

Are the escape rooms truly locked?

No, for your safety, our escape rooms are never locked. You are free to exit the room at any time, though our immersive environments might make you feel otherwise!

Is there a dress code?

There is no specific dress code. We recommend wearing comfortable clothing and footwear so you can fully focus on enjoying the game.

How do gift cards work?

Gift cards are valid at the venue where they were purchased. To redeem, you can call the venue or book online and enter the coupon code at checkout.

How early should I plan to arrive for my booking?

Please arrive 10-15 minutes before your scheduled appointment. If you are late, we may need to reduce your game time, especially during busy periods. Rescheduling is free if needed.

Is parking available at the venue?

Yes, free parking is available in front, behind, and alongside the building. We recommend arriving with ample time to find a spot, as nearby businesses can make it busy.

Do I need to sign a waiver before playing?

Yes, a waiver is required. It will be emailed to your party once your reservation is created. You can start the booking process by clicking 'BOOK NOW' on our website.

Will our group be playing with strangers?

No, all our rooms are private. It will only be you and the people you invite to join your party. You can call us to add more people to your reservation.

What is the minimum and maximum number of players per room?

Each room requires a minimum of 2 players. The recommended maximum is 8 people, though an exception can be made for up to 10 if you call after reserving. Some rooms have lower recommended maximums.

What are the age restrictions for participating?

Escape rooms can be enjoyed by all ages, generally starting around 5 years old. Participants 14 and under must be accompanied by an adult, and those under 16 need an adult to sign their waiver. Adult discretion is advised for some room themes.

What is your cancellation policy?

We can accommodate schedule changes and cancellations if they are made at least 24 hours in advance. We are unable to provide refunds for cancellations made less than 24 hours before your scheduled room time.

Will our group play with other people?

Most games are private, but during busy times like weekends or holidays, you might be joined by other groups. If you have a less than stellar experience in a shared game, please let us know and we'll make it right.

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