How can I book a game?

You can easily book your game online through our website. We also recommend calling for availability if you plan to walk in.

Will my group play with other people?

No, all our escape room experiences are private, ensuring it's just your group in the room.

How early should we arrive for our game?

Please arrive 15 minutes before your scheduled game time for a brief debriefing and to ensure your entire party is present.

How do I pay for my booking?

All games are paid online when you make your reservation. We can email you a secure link for payment if needed.

Are the rooms truly locked?

No, for your safety, all our rooms have an unlocked door at all times.

What is your policy for changing a reservation?

You can move your reservation to a different date and time up to 48 hours in advance.

Is the venue wheelchair accessible?

Yes, our venue is fully accessible with designated parking, ramps, and accessible restrooms. We recommend the Tri-Wizard Cup room for its open layout.

Can I bring my children to the escape rooms?

Young children are welcome in our four regular rooms with adults, especially Game Over, First Year, or Tri-Wizard rooms. We don't recommend our scary rooms (Cabin and Death Diary) for young children.

How do I book a session?

You can book your experience online through our website. Advance reservations are highly recommended to secure your spot.

What are your operating hours?

We are closed on Mondays. From Tuesday to Thursday, we're open 12 PM - 8 PM. On Fridays and Saturdays, we're open 12 PM - 9 PM, and on Sundays, 12 PM - 6 PM. Please note, the last appointment is accepted one hour before closing.

Are there any age restrictions for participation?

Participants must be at least two years old for paint sessions and four years old for break sessions. Those under 18 may need to be accompanied by a parent or guardian, and proof of age is required.

What kind of experiences do you offer?

We offer unique experiences like 'Break Sessions' for smashing objects, 'Paint Sessions' for creative expression, and 'Scream Sessions' for stress relief. It's a safe space to release emotions and have fun.

Do you host group events or parties?

Absolutely! We're perfect for birthday parties, corporate team building, celebrations, and large group events. We can help you plan an unforgettable gathering.

Can I purchase gift cards?

Yes, gift cards are available! They make an exciting gift for stress relief, creativity, and pure joy, allowing recipients to experience smashing, painting, and more.

What are the benefits of visiting Break Life?

Break Life provides a safe and controlled environment for releasing stress and frustration. The physical activity helps release endorphins, improving mood, and allows for emotional expression in a non-harmful way, leaving you feeling empowered.

How do I book an experience?

You can easily book online through our website. We highly recommend making advance reservations to secure your spot.

Are there any age restrictions for participation?

Yes, individuals under 18 years old must be accompanied by a parent or legal guardian.

What should I wear for my visit?

For your safety, you must wear long pants without holes and closed-toe shoes. Please ensure no skin is showing from the waist down.

What are the general safety guidelines?

All participants are required to sign a waiver. If you're in the Rage Room, protective face gear and gloves must be worn at all times. We reserve the right to refuse service to anyone who is intoxicated or becomes abusive.

Can I bring my own food for a party or event?

If you are hosting a party at The Break Room, we kindly ask that you do not bring any items containing nuts to ensure the safety of all our guests.

Is there a time limit for activities?

There is no strict time limit for the Break, Splash, or Shooting rooms. However, if you have an appointment, there might be a short wait while we prepare the room for you.

What is the pricing for activities?

Our activities vary in price. For example, VR escape rooms start at $15 or $35, while rage rooms, paint splatter, and shooting gallery experiences are typically $35. Birthday packages range from $175 to $825.

How do I book a session?

You can book online, and advance reservations are highly recommended, especially for weekends. Weekdays are by appointment only, but you can call for walk-ins.

What should I know about arrival time?

Please arrive 15 minutes before your scheduled reservation. Your session starts at the booked time, not upon arrival, so being late might mean waiting for the next available slot.

What is the cancellation and refund policy?

All sales are final and non-refundable. For private events, a 25% non-refundable deposit is required.

What activities are available?

We offer rage room sessions, paint splatter experiences, and combination packages. Some packages also include access to our Zen room for relaxation.

Are there group size limits?

The Splatter Session has a maximum of 6 people. Private events can accommodate up to 15 guests, and larger groups can contact us for arrangements.

What is the Zen room experience like?

The Zen room offers a tranquil environment with music, aromatherapy, a massage chair, and a quick snack with a beverage, perfect for unwinding after a smash session.

How do I book a session?

Reservations are required for 20 and 30-minute sessions. Walk-in sessions are available for 10 and 20-minute options, but it's best to call ahead for availability. Please note that walk-ins are cut off 30 minutes before closing time.

What are your operating hours?

We are open Friday from 3 PM to 9 PM, Saturday from 12 PM to 9 PM, and Sunday from 12 PM to 5 PM. Weekday smash room sessions are available by request for groups of 6 or more, school field trips, and corporate events.

Yes, we offer group smash sessions for 6-15 participants, and pop-up events for 16+ participants. We also accommodate school field trips and corporate events.

What kind of experience can I expect?

Smash Therapy provides a safe and structured space for individuals to channel emotions, reduce stress, and release anger. It's a unique way to take a break and feel empowered.

Are there any discounts available?

Yes, we offer a 10% discount for veterans (please call for the code and provide service ID) and a 15% discount for non-profit organizations (please provide documentation).

Do you partner with mental health professionals?

Yes, we honor partnerships with mental health professionals. Register with us to receive a unique 10% discount code to provide your clients.

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