How do I book a paintball session?

To book, first confirm your group size, then choose a date and time. A $20 per person deposit is required to secure your booking, which covers gear hire. Finally, call 1800 SNIPER to finalize your session and confirm deposits.

What are your operating hours?

We are open anytime! Please contact our booking hotline on 1800 SNIPER to arrange your session date and time.

What payment methods do you accept?

We accept EFTPOS, Mastercard, and Visa. Diners and Amex are not currently available. We can also take transfers for deposits for prepayment or PayPal.

What is the minimum age to play paintball?

All participants must be a minimum of 16 years old. You will need to present a valid ID that confirms your age and identity upon arrival.

What are the group size requirements?

We can tailor to any group size. A minimum of 8 players is required to run a session, but if your group is smaller, we may be able to match you with another group. Groups of 15 or more can request a private session.

Does getting hit by a paintball hurt?

At Snipers Den, we use a premier paintball brand that breaks easily on impact, and games are strictly refereed to prevent shooting within 8 meters, which helps reduce pain or marks. Ladies receive free chest and back protection, and cups are available for purchase for gents.

What should I bring or wear for my paintball session?

Bring a valid proof of age card, cash or card, comfy shoes you don't mind getting dirty, and light clothing to wear under the full-length overalls. Boys planning to wear a cup should wear briefs.

Is paintball a safe activity?

Yes, paintball is an incredibly safe sport, especially when run correctly by experienced referees like those at Snipers Den Moorabbin.

What is the minimum age to participate in axe throwing?

Participants must be 11 years or older. Those aged 11-17 need a responsible adult present and a signed waiver from a parent or guardian. Younger children are welcome to watch.

How much does axe throwing cost and how long are the sessions?

Packages start from $40 per person. Session lengths typically range from 1 to 2 hours, depending on the package chosen.

Can I just walk in, or do I need a reservation?

Walk-ins are welcome for single lanes, which usually run for 60 minutes and accommodate up to 6 throwers. However, it's recommended to book in advance, especially for groups, as lanes can fill up quickly.

What should I wear for axe throwing?

Closed-toe shoes are mandatory for all participants. Light, loose clothing is recommended, especially during warmer weather.

What is included in a typical axe throwing session?

Every session begins with a safety briefing and one-on-one coaching from our AXE-pert coaches. You'll get time for target practice before a fun tournament to crown an axe throwing champion. Our crew supervises and assists throughout.

What is your cancellation and booking change policy?

Group package bookings are non-refundable. For other sessions, refunds are not provided for no-shows, but bookings can be reissued as a credit or transferred to a different date, subject to availability. Date transfer requests for group packages may incur a loss of deposit if made within 5 or 14 days of the event, depending on the package type.

Do you accept card payments?

Yes, we accept Visa, MasterCard, and debit cards at the venue. Please note that cash and AMEX are not accepted.

Is parking available at your venues?

Parking availability varies by location. Some venues have paid parking nearby or within shopping centers, while others, especially in CBD areas, may have limited or no on-site parking, recommending public transport.

How long does an escape room game typically last?

Each game is designed to be completed within 60 minutes, but the exact time depends on your team's puzzle-solving skills.

Will our group be playing with other people?

No, all bookings are private, so your group will have the room to yourselves for the entire hour.

How can I find your location?

You can find a Google map on our Contact page. We have venues near South Yarra, Hawthorn, St Kilda, and Chadstone/Oakleigh train stations, and some are accessible by tram.

What time should we arrive for our booking, and what happens if we're late?

Please arrive 10-15 minutes before your scheduled time for briefing. If you're late, your game timer will start 15 minutes after your booked time, and we'll get you in as quickly as possible.

What should we bring or prepare before playing?

You only need yourselves and your team! We recommend using the restroom before the game for an uninterrupted experience.

Are the escape rooms physically trapping?

No, safety is our top priority. The entrance is always unlocked, and you can leave the room at any time if needed.

Are there any age restrictions for playing?

There is no strict age limit, but players under 16 years old must be accompanied by an adult. Some rooms might be more challenging for younger children.

What is an escape room and are players truly locked in?

Escape rooms are immersive, team-based games where you solve mysteries to find a key and escape. You are never truly locked in and can exit at any time for breaks or fresh air.

Is it necessary to book in advance?

Booking in advance is highly recommended to secure your spot and guarantee availability, though walk-ins are accommodated when possible if you decide to be spontaneous.

What is the minimum age to participate?

Games are best suited for players aged 16 and above. Children aged 5-15 are welcome but must be accompanied by a paying, participating adult. Children aged 4 or younger can attend free of charge.

What should I bring for my visit?

Just bring yourself, your team or partner, your best problem-solving skills, and a willingness to have fun! The games are not physical, so you can come straight from work or before a night out.

How does the Duel Adventure format work for larger groups?

The Duel Adventure format is designed for groups of 8+ players, splitting them into two teams that compete in a cat-and-mouse style game within the same room, with roles reversing halfway through. It's perfect for corporate events, school excursions, and birthday parties.

Can I purchase gift cards?

Yes, gift cards are available and make a fantastic present for birthdays, Christmas, or any other occasion. You can purchase them directly through their website.

Are the venues wheelchair accessible?

The Little Collins Street venue has a lift and wheelchair-friendly games (The Mad Scientist, The Black Queen, Gaol Break). The Bourke Street location is stairs-only. It's recommended to call ahead to discuss specific game accessibility and ensure expectations are met.

What is the policy for rescheduling or cancelling a booking?

Deposits of $40 are non-refundable. Bookings can be rescheduled up to 48 hours before your session time. If changes are made within 48 hours of your booking, the deposit will be forfeited. For full payment cancellations or reschedules more than 48 hours in advance, please contact Adventure Rooms directly.

What can I expect during a VR escape room experience?

You'll receive a briefing on how to navigate the virtual world, then put on VR headsets to be transported into your chosen adventure. You'll have a 360-degree view and interact with your team's avatars, working together to solve puzzles. Our Adventure Masters will guide you from Mission Control. After your mission, complimentary filtered water is available, and group photos can be purchased.

How much does a VR escape room experience cost?

VR Escape Room experiences cost $55 per person for up to 1 hour. In-person escape rooms start from $42 per person, Mini VR Games are $15 per person for 15 minutes, and Online Escape Rooms are $35 per person for up to 60 minutes.

Can I book a session over the phone?

While you can book over the phone, booking online is the quickest and simplest way to secure your desired date and time. If you're booking less than 2 hours before the session, please call us directly at (03) 8060 0683.

How long does each adventure last?

Each VR escape room adventure is designed to be completed within 60 minutes, including a brief in-game tutorial. The overall experience, including check-in and briefing, typically takes about 1 hour and 15 minutes. Mini VR Games are 15 minutes.

How many players can participate in one adventure?

Each adventure is designed for 2-6 players in seated missions or 2-4 players in standing missions. You'll be in your private room where you can see, hear, and interact with each other. Our venue can accommodate up to 18 players in one session across multiple rooms.

What is your policy on cancellations, rescheduling, and refunds?

We have a strict no-refund policy for all bookings. You may reschedule your adventure, but a $30 rescheduling fee applies if the request is made within 48 hours of your booking. Reschedules made more than 48 hours in advance are free of charge.

Are there any age restrictions for participation?

We recommend a minimum age of 8+ years for seated VR experiences and 10+ years for standing experiences. The games and technology are designed for older children and adults, and younger children may find it challenging to participate effectively. Some missions also have content ratings.

How do I book an escape room experience?

All public bookings must be made online through our live bookings calendar. We do not accept bookings via phone, email, or other methods.

What is the minimum age to play your escape rooms?

There is no strict minimum age for children accompanied by an adult. For teams where all players are 13 years or older, an adult supervisor is not required, but a responsible adult must remain on-site. We generally recommend our games for players aged 10 and above.

Can I adjust the number of players on the day of my booking?

Yes, you can adjust your player numbers on arrival, provided your group remains within the recommended minimum and maximum player limits for the room. You don't need to notify us in advance. Your group price will be adjusted accordingly, with refunds processed automatically or balances settled on arrival.

What happens if my group has more players than the maximum recommended?

Our maximum player limits are based on realistic capacity. You are permitted to bring one extra player above the maximum without additional charge, but be aware it may affect physical space and puzzle-to-player ratios. For more than one extra player, you will need to divide into separate teams and book simultaneous games in advance.

What if my group has fewer players than the minimum required?

The minimum price for the room must always be paid, even if you play with fewer than the minimum recommended players. Our player limits are set to ensure the best team experience in terms of space and engagement.

Where can I find parking at your Fitzroy location?

Parking in Fitzroy can be challenging, especially on weekends. There is free 2-hour parking on surrounding streets like Napier, George, and Greeves, but spaces are limited. We recommend using public transport or arriving early to find parking. You can view a live map of parking availability online.

Do I need prior experience to play an escape room?

No prior experience is required. If you're new to escape rooms, we suggest starting with one of our Beginner or Intermediate games. While rooms vary in difficulty, no prerequisite knowledge is needed for individual challenges.

How can I make a booking?

You can book your escape room experience online through our website. Advance reservations are highly recommended, especially for popular times.

What are the pricing options for escape rooms?

Pricing varies by group size. For 2-3 players, it's $55 per person. For 4-6 players, it's $45 per person. For 7-8 players, it's $39 per person. All prices are inclusive of GST.

How long do the escape room games typically last?

Each escape room game gives you 50 minutes to find clues, solve puzzles, and escape your alternate reality.

What is the ideal team size for an escape room?

Team sizes vary by room, generally ranging from 2 to 8 players. You'll need to pick your teammates carefully as teamwork is essential for success.

What kind of experience can I expect at Trapt Melbourne?

Prepare for a fun and challenging experience where you'll need to keep your eyes open and think creatively to solve puzzles. It's designed to be enjoyed with colleagues, friends, and family.

Is Trapt Melbourne suitable for all ages and groups?

Yes, our escape rooms are great for families, couples, corporate teams, and large groups looking for a thrilling and engaging problem-solving activity.

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