Next Level Escape offers award-winning, custom-designed escape rooms in Sydney's CBD, providing a truly unique and immersive experience. Their longer-than-standard games and personalized game masters create an engaging atmosphere, perfect for groups seeking a fun challenge. They also offer online escape games and various packages for team building and private events, ensuring memorable adventures for all.
Good to Know
Amenities
Restrooms
Food & Drinks
Wheelchair Accessible
Accepts Card
Gift Cards Available
Private Events
Show all 2 more
Team Building Activities
Personalized Game Masters
Who Can Visit
Minimum Age: 16+
Children Allowed
Booking & Cancellation
Cancellations or reschedules must be made at least 48 hours before your booking to receive a refund; otherwise, no refund will be issued. No-shows are not eligible for a refund. For groups with fewer players than booked, a full refund for missing individuals is provided if notified more than 24 hours in advance, or a 50% refund if notified within 24 hours. Guests who are more than 10 minutes late may have their game shortened, and intoxicated players will be refused entry without a refund.
Hours & Location
mon10:00 AM - 10:00 PM
tue10:00 AM - 10:00 PM
wed10:00 AM - 10:00 PM
thu10:00 AM - 10:00 PM
fri10:00 AM - 10:00 PM
sat10:00 AM - 10:00 PM
sun10:00 AM - 10:00 PM
Sydney, Australia
LG, 23 O'Connell St, Sydney NSW 2000, Australia
Ratings & Reviews
5.0
13,832 Google reviews
The 5 most recent reviews, from Google.
Kate Carlisle
5.0
Dec, 2025
Myself and my partner made a last minute decision on our trip to visit Next Level (upon recommendation from Matt, one of your lovely team members xoxo) and my god what a fun time we had. What an incredible experience with a phenomenally designed room! Plus the way they accommodate for your specific needs i.e if you’re getting noticeably uncomfortable, they’ll ensure you still enjoy yourself. Massive shoutout also to Nikki who from the moment we stepped foot in the building, committed wholeheartedly to making the experience amazing. Her characters were so so funny and immersive, we had so much fun. I think there’s something so special about having real, committed game-runners behind the scenes. Made my theatre kid heart very happy - will certainly be visiting again
Tahlia Fulton
5.0
Dec, 2025
First time at next level escape, and it did not disappoint! I've done many escape rooms across Australia and The Artifact is definitely in my top 3. Chris was a brilliant Game Master, and really brought the room and puzzles to life. We will be back for more!
Edit to add: loved the room so much that we literally came back the next day for ex libris, Aaron was a brilliant GM too! This is such a special kind of escape room experience, I highly recommend to anyone who enjoys fun puzzles and banter!
Jess Brown
5.0
Dec, 2025
This was so fun and interactive. Challenging but logical puzzles and the integration of the character of Hal is fabulous. Well done to all involved. Chris was a spectacular host and would love for him to get the recognition he deserves.
Edit:
We came back a second day because the first day was so fun. Aaron was an amazing Game Master and was so funny in his interactions with the team.
Love this place will definitely be back
Liz R (Liz)
5.0
Oct, 2025
My partner and I tried our very first escape room experience at Next Level Escape, and it absolutely did not disappoint! The setup was clever, the puzzles were fun and immersive, and the whole experience kept us on our toes. A special shout-out to Sergeant Megan, our amazing game master, who made it so much fun, interactive and very entertaining. You can really tell she loves what she does! We left feeling challenged, excited, and already planning our next visit. Highly recommended!
Hermione Le
5.0
Oct, 2025
We were impressed, to be honest, we did the room echos in forest and it went amazingly. Each room has their own game master, and the staff played their role very well, so much engaging. We had lovely Christ who was amazing in his role and he helped us in very polite and humourous way. We love how detailed they were. Thank you and we will definitely come back.
People Also Ask
What exactly is an escape room experience?
An escape game is a real-life adventure where participants are placed in a themed room and must use their intellect and observation skills to find clues, solve puzzles, and achieve objectives or escape within a set time limit.
Will I truly be locked inside the room?
No, you won't be physically locked in. All our doors are equipped with emergency exit buttons, so you can leave at any point if needed. Your motivation to solve the puzzles is the only thing keeping you inside!
How long does a typical game session last?
Most of our games are 75 minutes long, except for 'Forest of Echoes' which is 90 minutes. Please arrive 5-10 minutes early for a briefing and waiver forms, and allow for a short debriefing after your game. We recommend setting aside about 1.5 hours for the complete experience.
Are your escape rooms suitable for all ages and accessibility needs?
Most rooms are suitable for disabled, pregnant, and elderly guests, without jump scares or inappropriate content for children (unless specified). 'Ex Libris' and 'The Game' are wheelchair accessible. 'Forest of Echoes' is 16+ only. All junior players (under 16) must be supervised by an adult over 18.
What should I bring or wear for the game?
You don't need any special tools, textbooks, or writing instruments; everything required to solve the puzzles is provided within the room. Just bring your curiosity and excitement!
Can I add more players to my existing booking?
Yes, you can add more people! Please be aware of the maximum player limits per game, which vary by room. You can simply bring them along, and we'll handle the payment difference on the day.
What is your cancellation or rescheduling policy?
To receive a full refund for an entire booking, cancellations or rescheduling requests must be made at least 48 hours in advance. For individual missing players, a full refund is available with more than 24 hours' notice, otherwise a 50% refund applies. No-shows are non-refundable.
Are gift vouchers available for purchase?
Yes, we offer gift vouchers that can be purchased online for a preset amount or a full experience. You'll receive a printable PDF, valid for 3 years. Physical vouchers are also available on-site at no extra cost if you purchase one during your visit.
