Terrible customer service! Unorganized and unprofessional adult staff. We came for a party and the junior staff was polite and helpful but the grown ups were rude and far from helpful. This was our first time ever playing paintball and we told them that when we checked in. We were given NO DIRECTION other than wait to be called. Because we were with a group, we expected our group name to be called but they only called “walk Ins”. After an hour and a half, we went to inquire when it would be our turn to play and Christina was very rude. When we finally got on the field, they paired our kids against a group of adults and it was not a fair game. Our kids got out immediately and two adults cornered our kids in a hide out and unloaded… what adult does that? Overall, this was a terrible experience for us but the insult was how we were treated by Christina who claimed to be the manager. We will not be back.
