1-Star Review I’m a very dissatisfied customer. I’ve come here plenty of times, and the hours listed on Google and even on the store itself are never accurate. We drove over an hour to get here because it said the store was open until 12 a.m., yet when we arrived at 8:30 p.m., they were already closed. This is extremely frustrating and unprofessional. Please update your hours so customers don’t waste their time and gas. This has happened more than once, and it needs to be fixed. Two other times but never this early usually around 10 we have found them closed. We really love this escape room, which is why it was so disappointing that my friends and I ended up coming for no reason. The staff is always great and the rooms are amazing, so we were genuinely sad to find it closed when the posted hours said otherwise. We were even able to book a room online, which made no sense since the place was already closedgood thing we walked over before completing the booking. Overall, it was just a letdown, especially since we enjoy coming here so much.
