I keep going back to SGA because it is closest to my house and I train regularly. I’ve gone in twice in the last two weeks with questions about trading in a pistol and purchasing a new one, as well as an FFL transfer, and the customer service is appalling. I am rarely greeted (even walked passed an employee that wouldn’t even say “hello”) and when I do get someone to talk to, they seem very annoyed and even disengaged the conversation before answering all of my questions. I would really like to keep going in to SGA, so hopefully they put some time and energy into properly training their staff in customer service. I feel dread when I consider going into the store on Spring Cypress.



