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XFactorPaintball.com is your go-to destination for all things paintball, offering a wide selection of equipment and apparel. From markers and air systems to masks and jerseys, they've got you covered. With a physical store in San Antonio, Texas, and convenient online shopping, it's easy to gear up for your next game. They also feature regular sales and team gear, making it a prime spot for enthusiasts.
XFactorPaintball.com offers a 30-day return policy for items in new, unused condition with original packaging and tags. Used items returned will receive a 50% refund, and items missing original packaging incur a 30% restocking fee. To initiate a return, contact [email protected]. Returns for sale items or gift cards are not accepted. For order cancellations before shipping, contact customer service via email; a 3% cancellation fee applies, covering payment processing fees. While they strive to intercept orders, cancellation is not guaranteed once an order is placed.
20 Google reviews
The 5 most recent reviews, from Google.
My ten year old son and I really enjoyed this place. We have been to 3 courses and this is are favorite. The three staff members we interacted with were great. I believe they were Zack, Tom and Thomas. They all had great attitudes which makes all the difference!
Awesome time!!!!! staff was super friendly and helpful!!!! Will definitely be goin back again real soon!!!!!! Our O.S.R party was a blast!!!!!
Great fields for recball and amazing setup for tournament play on their air ball setup. Staff was super friendly, will definitely be back as a regular.
I have been bringing my grandson since age 7 now he will be 16 this month. He loves this place.my thanks to all who work ar xfactor.
Great people decent fields had a lot of cover on fields which only thing that I didn't like nice pro shop small but had a lot of high quality stuff that I needed
We offer a 30-day return policy. Items must be unworn, unused, with tags, and in original packaging, along with proof of purchase. Used items will receive a 50% refund, and items missing original packaging will incur a 30% restocking fee.
To initiate a return, please contact us at [email protected]. Returns must be sent to our Returns Department at 18239 Bracken Drive, San Antonio, TX 78240. Items sent without prior request will not be accepted.
Please inspect your order immediately upon reception. If you receive a defective, damaged, or wrong item, contact us right away so we can assess the issue and resolve it.
Yes, certain items are non-returnable, including perishable goods, custom products, personal care items, hazardous materials, flammable liquids, gases, sale items, and gift cards.
For exchanges, the fastest method is to return the item you have. Once your return is accepted, you can then make a separate purchase for the new item you desire.
If you need to edit or cancel an order before it ships, email our Customer Service Team at [email protected] as soon as possible. While we'll do our best to stop it, we cannot guarantee catching it in time. A 3% cancellation fee applies to orders canceled before shipping to cover payment processing fees.
Once your return is received and inspected, we will notify you of the approval status. If approved, your refund will be processed to your original payment method within 10 business days. Please allow additional time for your bank or credit card company to post the refund.
If an item you purchased goes on sale within 14 days of your purchase, we will credit you the difference in the form of a gift card. This policy applies to purchases made both online and in-store directly from X Factor Paintball.
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