Hyatt Regency Grand Cypress Resort
What really stands out about this location is the staff. We had an issue with our reservation that Andrea resolved before we arrived. At check-in, Letitia was more than helpful. She really made us feel welcomed. All of the Bellman were also amazing especially Tim and D who made us feel like VIPs. The restaurants on site also had amazing staff. The location is very close to Disney and not too far from Universal. They do offer a shuttle, but we found the times that they were leaving and picking up to not be very convenient so we ended up taking our own car but no problem there. They do have two EV parking spots on site and you’re allowed to charge for up to four hours at a time. When we checked in, it was not an issue, but on the second day, lots of Teslas and only two chargers no worries though there’s a supercharger not far away at all. The restaurants are wonderful and trendy with a lot of different food items for even the pickiest of eaters, including my little one. The rooms are sort of were it all falls short. They are tiny and the beds are super close together. The rooms are also really loud. Especially if you have inconsiderate people next to you. The walls are very thin and anytime someone shuts the door your door will shake uncontrollably with it. They also had people outside leaf blowing super early and we were on the second floor , so could really hear it. Not the best place to sleep in for sure. They have a bathtub shower combo in the bathtub’s actually a pretty deep tub, which is great for soaking, except where they placed the plumbing. You can’t reach it while sitting in the tub so you have to physically stand up while the water is running to turn it off or run the bath ahead of time and then get in. Either way it’s not convenient. There’s also no grab bar in there and the ground is super slippery so getting over the extra tall side could be tricky for some. Lastly, we had two rooms in one of our two rooms. You could see the fireworks from the balcony. By the way, the balcony is are really just Juliet balconies so you can step out but there’s not much space and no furniture. So it’s not somewhere where you would just hang out. All in all because of the great staff, including Merlot, the parrot who hangs out in the lobby, and the amenities, and the location I’m willing to ignore the lackluster rooms. Plus the rooms were spotlessly clean so can’t complain too much! Just not overly luxurious!
Excellent service, drinks, fun and ambiance. Pool and recreation amenities are wonderful. The gardens and grounds are beautiful. Clean, bright and relaxing. Perfect location for visiting theme parks each day. Viewing the Disney fireworks show every night was a bonus. The staff are wonderful from the moment you check!! We love it here. -Orlando Local
Orlando, USA
1 Grand Cypress Blvd, Orlando, FL 32836, USA
What really stands out about this location is the staff. We had an issue with our reservation that Andrea resolved before we arrived. At check-in, Letitia was more than helpful. She really made us feel welcomed. All of the Bellman were also amazing especially Tim and D who made us feel like VIPs. The restaurants on site also had amazing staff. The location is very close to Disney and not too far from Universal. They do offer a shuttle, but we found the times that they were leaving and picking up to not be very convenient so we ended up taking our own car but no problem there. They do have two EV parking spots on site and you’re allowed to charge for up to four hours at a time. When we checked in, it was not an issue, but on the second day, lots of Teslas and only two chargers no worries though there’s a supercharger not far away at all. The restaurants are wonderful and trendy with a lot of different food items for even the pickiest of eaters, including my little one. The rooms are sort of were it all falls short. They are tiny and the beds are super close together. The rooms are also really loud. Especially if you have inconsiderate people next to you. The walls are very thin and anytime someone shuts the door your door will shake uncontrollably with it. They also had people outside leaf blowing super early and we were on the second floor , so could really hear it. Not the best place to sleep in for sure. They have a bathtub shower combo in the bathtub’s actually a pretty deep tub, which is great for soaking, except where they placed the plumbing. You can’t reach it while sitting in the tub so you have to physically stand up while the water is running to turn it off or run the bath ahead of time and then get in. Either way it’s not convenient. There’s also no grab bar in there and the ground is super slippery so getting over the extra tall side could be tricky for some. Lastly, we had two rooms in one of our two rooms. You could see the fireworks from the balcony. By the way, the balcony is are really just Juliet balconies so you can step out but there’s not much space and no furniture. So it’s not somewhere where you would just hang out. All in all because of the great staff, including Merlot, the parrot who hangs out in the lobby, and the amenities, and the location I’m willing to ignore the lackluster rooms. Plus the rooms were spotlessly clean so can’t complain too much! Just not overly luxurious!
Excellent service, drinks, fun and ambiance. Pool and recreation amenities are wonderful. The gardens and grounds are beautiful. Clean, bright and relaxing. Perfect location for visiting theme parks each day. Viewing the Disney fireworks show every night was a bonus. The staff are wonderful from the moment you check!! We love it here. -Orlando Local
We had great time here. Staff is so friendly and the services are wonderful. It’s worth the money you paid for the treats here. Everything that we need is inside the resort and in a very near distance. This is our favorite destination now. Room is clean and the elevators are extraordinary
I recently stayed at the Hyatt Regency Grand Cypress because my daughters had a dance competition at the convention center located right inside the hotel. We’re frequent visitors to Orlando, and we usually stay at Disney resorts because we love the convenience of their internal transportation to the parks—that’s always been a big priority for us. This time was different. The Grand Cypress is massive—definitely one of the largest hotels I’ve stayed in recently. You can tell it’s been around for a while, but it’s well maintained and full of amenities: golf, basketball courts, a lake with kayaking, and multiple huge pools. The scale of the property was impressive, but I’ll admit it took some adjusting, especially since I’m used to the compact convenience of Disney resorts. There was a lot of walking, which at times felt a bit tiring. Still, I appreciated the grandeur and open space. When we got to our room, it smelled fresh and was very clean, which made a great first impression. The room service was available until late—which we loved—and the food was actually very good. Check-in was smooth, the staff was friendly, and the valet service was excellent. One downside was the parking. Self-parking is quite far from the main entrance, and with such a big property, that walk can be inconvenient. The difference between self and valet was only about $20, and honestly, valet was worth it in this case. Overall, while it’s not the Disney atmosphere we’re used to, it was a pleasant experience. If we attend another event at this hotel, I wouldn’t hesitate to stay at the Grand Cypress again.
This hotel is 5 star all around. They listen to what we had requested prior to arriving and they made sure it was all met. They provided the best service to their guests. The resort is very beautiful and all the staff were very friendly and wonderful. The rooms were clean, the hotel was clean. They even have a parrot in the lobby that my kids really enjoyed. It is very kids friendly. I would highly recommend this hotel to anyone.
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