Visited on a Saturday with pre-booked tickets and went straight in. It was as busy as you would expect on a weekend. Theres a route to follow and as long as you are patient in certain places you can see everything (unless creatures are hiding) There are some additional options like photos taken and a VR experience included in the admission charge. There is quite a bit to see and different areas. There are toilets at the start and halfway through, there is a shop at the end but no cafe. It takes around 60-90 mins to go round but we didnt do any photos or VR. It does look a bit tired and dated in places and the enclosures look a bit on the smaller side especially for the Penquins and Sea Otters. We used Tescos Clubcard vouchers to pay but our tickets would have been £55.00 which is steep for what you get but, if you used all the things offered it might seem better value for money



