Absolutely the worst people to deal with. Run don't walk run from these rude individuals. Used as an FFL and took the CCL classes. When I took the CCL classes a few months before it was four days of absurd stories from Marc the owners past as a police officer and little else. I should have learned my lesson but I figured it's just an FFL transfer right? Wow, how little did I know. They received my firearm and the owner made me sign the 4473 form before letting me see my firearm which means if something is wrong with the firearm there's nothing you can do because the transfer is complete. That's not how the process works. If there is something wrong with the firearm you need to be able to send it back.The owner Marc said before "we don't send anything back". Huh? Then I get home and notice he didn't put the receipt back in the box. I call the next day and ask to pick it up and his wife nastily says "thats my receipt, we don't give receipts ". I say again I need my receipt for my insurance agent. She then says he'll call me back. He calls me back and says just as nasty "we don't give receipts ". I said I don't want a receipt from you I want the receipt that comes with my firearm. He then lies and says he didn't receive a receipt. When I say "I saw the receipt in your hand", he then changes his story and says "we don't give receipts talk to the store" and refuses to give me my original receipt or even make me a copy for my records and insurance. My friend works at the store where I purchased it and sends the receipt with the serial number the date and his initials for my insurance company just like he always does. So I say to the owner Marc "I have a right to receive the receipt that comes from the store with my firearm do I have to call the police?" He replies " there is no federal law that says I have to give you your receipt. What? At that point I realized something is wrong mind wise with these people. I've never had a problem with any other store. MAXON and GAT guns always gives me the original receipt. I don't even have to ask they include it with the other paperwork. Just an unreal experience. Go anywhere else and avoid the pettiness of the owner Marc at this place. The reviews are not legitimate. If you don't believe me take the class or use as an FFL and see for yourself.
