We loved the experience the first time so we came back to celebrate my daughter birthday. We were a bit late which is our fault but the first thing the staff said to us is tell us that we are late and it didn’t sit well as a first greeting. During the game, my headset stopped working and I called for someone but no one was in the room so I had to walk out to get the attention. The staff came to help but she was very stern and we didn’t feel welcomed. The game still fun but the staffs were not as nice as the first time. If we spent $300 for 1 hr, we expected them to have a bit more patience



